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24 Posts
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1014
November 2nd, 2006 10:00
ECC 5.2 rollback/recovery procedures
Apparently my install of SP5 has hung at 16% for several hours and I am looking to do a hard reboot followed by a manual rollback. Fortunately I did my backup as specificed in the SP5 installation notes, but cannot find a procedure document for performing this manual restore.
Does anybody have this documented?
thanks!
chris
Does anybody have this documented?
thanks!
chris
No Events found!
michaelf1
109 Posts
1
November 2nd, 2006 18:00
The ControlCenter 5.2 Service Pack 5 release notes mention that if you want more detailed information please consult the following;
"EMC ControlCenter 5.2 Patch 3322 Readme"
If you consult the document above it has a section on restoring. If you followed the procedure in the release notes of SP5 by running backup.bat and making a copy of %ECC_INSTALL_ROOT% to somewhere else, then the readme contains what you need to do to make use of that backup.
crusso1
24 Posts
0
November 3rd, 2006 08:00
take care,
chris
david4blue
13 Posts
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November 3rd, 2006 08:00
When you get a moment, please mark this thread as answered. Michael will be awarded points indicating that he is a helpful forum user.
Thanks,
David Ward
Forum Moderator
michaelf1
109 Posts
0
November 5th, 2006 15:00
it since I wasn't applying patch 3322. I will save
these for future reference.
No problem, happy to help. It was good I found the information as I was actually looking for it myself.
I personally think they should put the restore procedure as part of the readme with any patch you apply. If they put in a backup procedure, why on earth wouldn't you include the restore. Oh well thats just my own opinion, but atleast the readme with Patch 3322 contains a wealth of information regarding the procedure.
crusso1
24 Posts
0
November 7th, 2006 07:00
Backup:
1. Log in as admin
2. stop all standard services (terminal, ECC, MSDTC, A/V, Oracle, etc)
3. Put in ECC CD#1. run \utils\backup.bat
4. Copy entire ECC directory to a 'backup' location
Restore:
1. Log in as admin
2. stop all standard services (terminal, ECC, MSDTC, A/V, Oracle, etc)
3. delete original ECC directory
4. copy 'backup' ECC directory into the same location (ECC_INSTALL_ROOT)
5. Put in ECC CD#1. run \utils\restore.bat
6. all ecc services will not be visible in services.msc. That's ok! Reboot.
7. all services should now appear, but will likely be in the same state as before (stopped/manual). put all ECC services into automatic and reboot again. You should be back in operation.
Note: The restore.bat in the ECC\tools\common folder will not work for restoring!
michaelf1
109 Posts
0
November 7th, 2006 16:00