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change of smtp-relay within ECC
we have ECC 5.2 SP5 (yes I know it's old, we are awaiting an upgrade)
our mail guys have changed the SMTP-relay IP address and hostname (without telling us)
obviously we are no longer receiving Emails
our documentation says this is set during the install but I cannot find anywhere where it says you can change it later
it must be in a config file somewhere
any ideas ?
regards
Alick
ConorLawlor
2 Intern
2 Intern
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July 20th, 2011 04:00
Hi Alick,
Open the ecc_server.ini file for editing in an appropriate plain-text editor. This file is located in the following directory on the ControlCenter server:
\ECC\ecc_inf\data\ecc_inf_hostname\data
Within the ecc_server.ini file look for the line: smtphost = xxx.xxx.com
replace the old name smtp server name xxx.xxx.com with the new smtp name. Save the file and restart the ControlCenter Server service
If you are still not getting e-mails
From the command line on the ControlCenter server host, run the following command:
c:> telnet xxx.xxx.com 25
The result should show similar to the following: (having the FQDN of the SMTP mail server)
220 server.xxx.xxx.com Microsoft ESMTP Mail Service, Version
Check the SMTP configuration is ok by running the tests in emc167243 & emc50784
Regards
Conor
helenjay69
40 Posts
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July 20th, 2011 07:00
Thanks Connor,
that's fixed it
regards
Alick