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December 23rd, 2018 03:00

Dell Support Assist latest version not working

I tried the software. It fails to install BIOS update for my PC after several hours of waiting and several attempts   . It stays on loading status forever and when i cancel the install update it stays on cancelling forever . 

Very disappointing compared to similar software by  Lenovo etc

19 Posts

April 19th, 2019 07:00

Same wait here now ...

'Please wait while we download and install drivers' ...

Dell XPS 13 9360 System BIOS 2.11.0 (Critical)

Intel Chipset Device Software Driver 10.1.1.44 (Recommended)

Also

'Cancelling'

Edit: I see my reply was to an old post! This is SA 3.2 on Dell XPS 13 9360.

 

 

 

 

 

 

 

19 Posts

April 19th, 2019 08:00

Dell SupportAssist does seem to be disappointingly problematic.

Manually running Del Update has updated my BIOS to 2.11 and ... Intel Management Engine ... firmware?

Will probably run Dell Update in future.

No idea what the difference is between Dell Update and Dell SupportAssist in terms of driver and other updates?

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