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August 20th, 2020 11:00

Dell Update app

  • My dell update app is buffering at 10%. I just checked for update and on installation the app keeps showing buffering at 10%. Due to this on going operation i can't open support assist and operate-diagnosis 

Please help.

September 16th, 2020 16:00

Any update on this? I have exactly the same issue on my XPS17 9700. The Dell SupportAssist app seems to run everything ok, but this app just hangs here indefinitely

Screenshot 2020-09-16 162239.png

September 16th, 2020 17:00

This post managed to get this working for me:

https://www.dell.com/community/SupportAssist-for-PCs/Dell-Update-app-reinstallation-issue/m-p/7406072/highlight/true#M89080

In short - uninstall Dell Update entries from windows "Add or remove programs", restart, redownload from dell support portal and install.

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