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October 5th, 2020 04:00

Inspiron 5570, SA won't run?

Any ideas why all of a sudden Dell SA (SupportAssist) 3.7 App will not run? I am running Windows 10. I have tried uninstalling and reinstalling but it still wont open.  It's impossible to speak to anyone at Dell as it's out of warranty.  When I click on the app it tries to open but just get a blue screen. Any ideas?

2 Posts

October 6th, 2020 08:00

I am in warranty and having this same problem. I uninstalled/ reinstalled it. It worked once. Afterwards, it just spins until it times out.

2 Posts

October 7th, 2020 17:00

I found the problem through a series of clean boots. It was iCloud photos that was interfering with the port that SA uses. Once I disabled iCloud photos, SA works.

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