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August 21st, 2020 18:00

Not logged in as an administrator

Support Assist keeps giving me the message "You won't be able to access some of the features of SupportAssist unless you're logged in as an administrator.

I am an administrator - it's my home laptop, I'm on Win10 Home edition.

I've reset the app

Annotation 2020-08-22 110439.png

13 Posts

September 20th, 2020 12:00

Same here. Just started this past week

3 Posts

September 20th, 2020 15:00

Same here.  Following.  Desktop PC.  Under Windows settings I'm listed as admin.

 

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1 Rookie

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42 Posts

September 21st, 2020 20:00

I have the same issue. It says cannot update drivers and I need to login as administrator. I'm using Windows 10 Home official latest version and login - ed as administrator. I don't know what to do now to update the drivers.

My Laptop: Dell Inspiron 15 3000 (3576 Model) | 8 GB RAM | Win 10 Home | i5 8th Gen | 1 TB HDD

1 Message

August 2nd, 2021 13:00

I have the same issue.

5 Practitioner

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2.4K Posts

August 2nd, 2021 19:00

Can one of you Launch Dell Update instead and see if the same issue is happening

I am pretty sure this is a Bug with SupportAssist's last week update. 

1 Message

November 24th, 2023 11:23

2023 and I still have the problem

1 Message

December 6th, 2023 17:08

I got past this by simply right-clicking Edge/Chrome and "run as administrator"  Problem was resolved for me.

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