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SupportAssist Launch failure on 32 bit W10 Pro OS
SupportAssist won't launch on my 32 bit Windows 10 Pro PC and 32 bit Windows 10 Pro laptop.
On my 64 bit Windows 10 Pro PC it launches without a problem.
On my 32 bit machines I can make it start by a newly created shortcut with the following target location:
Anyone else observed this 32 bit OS problem? Why isn't it a problem on a 64 bit OS?
Also see my various other postings on SupportAssist. I have tried a multitude of suggestions but this special shortcut is the only item that launches SA properly on a 32 bit system.
Kareim
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September 30th, 2019 14:00
I had the same problem on my Dell Latitude running Win 10 Pro 32-bit. Having worked tirelessly to figure out i came across the ReadMe.txt in the application download folder where there was a one line saying it will not work on 32-bit.
Even the app on Windows MS Store will download and everything but will not launch and its start-up window will disappear in a second.
Left comments on MS store and on Dell YT channel and they pointed me here.
Why can't they make it obvious from the onset as to where the app will work?
Kareim
speedstep
9 Legend
9 Legend
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47K Posts
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October 1st, 2019 10:00
Support Assist is 64 bit only. All future windows versions are 64 bit only.
Driver support from INTEL and AMD and NVIDIA etc ended for 32 bit software.
https://nvidia.custhelp.com/app/answers/detail/a_id/4604/
https://www.amd.com/en/support
All future pc's are 64 bit only and windows 10 only.
7th Generation Intel® Core™ Processors
Intel® Pentium® Processors
Intel® Celeron® Processors
Intel® Xeon® Processor E3 v6
6th Generation Intel® Core™ Processors
Intel® Pentium® Processors
Intel® Celeron® Processors
Intel® Xeon® Processor E3 v5
Intel® Xeon® Scalable Processors
5th Generation Intel® Core™ Processors
Intel® Pentium® Processors
Intel® Celeron® Processors
Intel® Xeon® Processor E5 v4 Family (Workstation only)
Intel® Pentium® Processors
Intel® Celeron® Processors
Intel® Xeon® Processor E5 v3 Family (Workstation only)
3rd Generation Intel® Core™ Processors
Intel® Pentium® Processors
Intel® Celeron® Processors
Intel® Pentium® Processors
Intel® Celeron® Processors
Intel® Atom® Processors
Intel® Pentium® Processors
Intel® Celeron® Processors
Intel® Atom® Processors
Intel® Pentium® Processors
Intel® Celeron® Processors
Intel Atom® Processors