UNSOLVED

Dee Dee Du

updated

8 years ago

0

1697

July 4th, 2018 12:00

Unable to delete dell Support Assistant

I was having trouble with Dell Support Assist so I tried to uninstall it but am unable. I get Error 1721: A program required for this uninstall to complete could not be run. Since I can't uninstall it, I can't install another one as it's telling me that it's already installed. So I can't get anywhere. It won't run, it won't uninstall and it won't install.

  • Tesla1856

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    Posted July 4th, 2018 13:00

    Yeah, I had to uninstall it also.

    It un-installed successfully for me. I think it's gone now.

    https://dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/m-p/6095405/highlight/true#M3971

    Maybe try an overlay/upgrade/install, reboot, and then see if it will uninstall cleanly.

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