B1tbull

updated

2 years ago

B

B1tbull

1 Rookie

35 Posts

0

1780

June 3rd, 2019 03:00

XPS 8930, SupportAssist and Reliability Monitor

Since begin May Windows Reliability Monitor is logging the same 430 events at startup, all the same Summary reading "Successful Application reconfiguration" , corresponding to event ID 1035.

This message can repeat up to 3 times for each installed application.

This started after some Dell Support Assist update and disabling  the Dell Support Assist services does indeed also stop those 430 messages to be logged in the reliability details at every startup.

Has anyone else seen this happening and is there any other solution besides uninstalling Dell Support Assistant.

Thanks for any advise.

  • Tesla1856

    10 Wizard

    17978 Posts

    71563 Points

    1435

    0

    Posted June 3rd, 2019 08:00

    I saw similar a while back, so I uninstalled Support-Assist. Worked for me. No more errors.

    https://www.dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/m-p/6095405/highlight/true#M3971

     

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • B1tbull

    1 Rookie

    35 Posts

    1381

    0

    Posted June 11th, 2019 03:00


    @Tesla1856 wrote:

    I saw similar a while back, so I uninstalled Support-Assist. Worked for me. No more errors.

    https://www.dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/m-p/6095405/highlight/true#M3971

     


    Thanks, this will do but I would rather see this addressed in the next Support Assist release. 

  • joeread

    1 Rookie

    13 Posts

    2 Points

    0

    0

    Posted December 11th, 2024 14:27

    Despite uninstalling SA and reinstalling latest version in W11 Reliability History it is Always the first entry-Faulting application name: Dell.CoreServices.Client.exe, version: 1.5.20.3

    Is the only option to disable it?

    thanks