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4 Posts
1
2423
August 2nd, 2019 07:00
support assist 3.2.2
does anyone else have problem with the new version of Support Assist 3.2.2.
I have installed on several Laptop and the same thing happens each time.
After the install you get all the tools, but after a reboot it takes ages to load and then an error message and you end up with the hardware section only.
I even had it today after upgrading to 3.2.2.
Any workarounds.
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mike1700
1 Message
0
August 5th, 2019 08:00
Same here, on a optiplex 390.
JennySt
1 Message
0
August 7th, 2019 11:00
same here, problem with 3.2.2. Critical update won't install. When i try, it's always ends up as "0 of 1" installed.
Leddy23
4 Posts
0
August 9th, 2019 05:00
Dell, any update on this issue please.
Dell-SreejithR
4 Operator
•
3.4K Posts
0
August 9th, 2019 10:00
Thank you for your message. Please use any 3rd party uninstaller application & remove Dell Support Assist & Dell update.
Restart the system & complete all Windows update. Install Support Assist from this link
If the issue persists, please private message the service tag along with the registered name & email address.
Dell-SreejithR
4 Operator
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3.4K Posts
0
August 12th, 2019 12:00
We haven’t received any response from you. Feel free to reach out to us, we will be glad to assist you.
Leddy23
4 Posts
0
August 28th, 2019 04:00
Today I was been updating several Laptop and Support assist worked on one but not the other 3.
This was a great tool and I never had issues before.
Can you please supply a better update the reinstall, Software upgrade!!
I have uninstalled and reinstalled and it works the first time, but takes a long time to load up after a reboot and you only get one option - hardware check.
Not a happy customer.
Regards
Leddy
Darkangel007
1 Rookie
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22 Posts
0
August 28th, 2019 10:00