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JI

3 Posts

1659

June 9th, 2018 05:00

Dell Support Assist not woking

Dell Support Assist on my XPS 15 stopped working. Appears to have happened after installing latest Windows 10 updates.

June 9th, 2018 15:00

uninstall and reinstall seemed to fix for me

June 9th, 2018 15:00

same as me

1 Message

June 9th, 2018 20:00

After Windows 10 April upgrade.

System Model XPS 15 9560

Processor Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 4 Logical Processor(s)

OS Name Microsoft Windows 10 Home

Version 10.0.17134 Build 17134

BIOS Version/Date Dell Inc. 1.9.4, 2018-04-23

SMBIOS Version 3.0

3 Posts

June 27th, 2018 07:00

It has stopped working on mine too. I hadn't connected it to the latest Windows 10 update, but it may well have something to do with that. I  downloaded Support Assist again in case the program had become corrupted in some way, but it wouldn't install because the program was already on my computer. I thought of uninstalling it and then reinstalling it, but if it is the Windows update that is causing the problem there would be no point.

October 10th, 2018 09:00

I have the same issue.
Also I can't uninstall it or unstall the new version from dell site.

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