SupportAssist for PCs
Questions and answers about SupportAssist for PCs
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3 Posts
0
1659
June 9th, 2018 05:00
Dell Support Assist not woking
Dell Support Assist on my XPS 15 stopped working. Appears to have happened after installing latest Windows 10 updates.
Responses(5)
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Lillyanddaisy4
2 Posts
0
June 9th, 2018 15:00
uninstall and reinstall seemed to fix for me
Lillyanddaisy4
2 Posts
0
June 9th, 2018 15:00
same as me
dan-nedan
1 Message
0
June 9th, 2018 20:00
After Windows 10 April upgrade.
System Model XPS 15 9560
Processor Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 4 Logical Processor(s)
OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
BIOS Version/Date Dell Inc. 1.9.4, 2018-04-23
SMBIOS Version 3.0
Tanman2
3 Posts
0
June 27th, 2018 07:00
It has stopped working on mine too. I hadn't connected it to the latest Windows 10 update, but it may well have something to do with that. I downloaded Support Assist again in case the program had become corrupted in some way, but it wouldn't install because the program was already on my computer. I thought of uninstalling it and then reinstalling it, but if it is the Windows update that is causing the problem there would be no point.
dan-leech
2 Posts
0
October 10th, 2018 09:00
I have the same issue.
Also I can't uninstall it or unstall the new version from dell site.