Unsolved
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6 Posts
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1760
Dell SupportAssist Broken
Anyone else seeing Dell SupportAssist Agent on workstations (laptops/desktops) breaking (crashing) with the 2.1.x agent version installed (version not controllable) and users logging in with credentials that are not local/domain admins? I have an open case with Dell ProSupport and the Dell "engineers" claim they can't reproduce the problem after 2+ months. I can reproduce it on demand on any Dell business system across 20 client sites.
Do I need to open a case for EVERY system to get Dell to fix their software?
I have business owner clients that want me to shop HPE/Lenovo for their Win10 refreshes after this latest Dell FUBAR. They have had it with the Dell inaction.
Oaking
2 Posts
0
June 26th, 2018 03:00
Mine is broken also, the support assist window never fully opens.
I assume that since it is broken it cannot load a newer version to fix itself.
XXiemeciel
2 Posts
0
August 6th, 2018 17:00
I have the same issue for month now