Dell SupportAssist Broken

Question

Anyone else seeing Dell SupportAssist Agent on workstations (laptops/desktops) breaking (crashing) with the 2.1.x agent version installed (version not controllable) and users logging in with credentials that are not local/domain admins?    I have an open case with Dell ProSupport and the Dell 'engineers' claim they can't reproduce the problem after 2+ months.    I can reproduce it on demand on any Dell business system across 20 client sites. Do I need to open a case for EVERY system to get Dell to fix their software? I have business owner clients that want me to shop HPE/Lenovo for their Win10 refreshes after this latest Dell FUBAR.   They have had it with the Dell inaction.

Oaking · Answer

Mine is broken also, the support assist window never fully opens. I assume that since it is broken it cannot load a newer version to fix itself.

XXiemeciel · Answer

I have the same issue for month now

SupportAssist for PCs

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