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UI mode not supported
Hi, Im trying to install SupportAssistx64-2.2.0.253.msi, but when I do it says UI mode not supported. I have tried going to properties and then compability and putting it to an earlier windows. But it still doesnt work, if you have a solution to this problem then please help me, thank you.
revelli
3 Apprentice
3 Apprentice
•
43 Posts
1
August 3rd, 2018 00:00
Hi @PacMaze,
Please use
<ADMIN NOTE: Broken link has been removed from this post by Dell>
download and Install SupportAssist for PCs and Tablets latest version.
Direct download link - https://downloads.dell.com/serviceability/catalog/SupportAssistInstaller.exe
Refer user guide for more details - https://topics-cdn.dell.com/pdf/dell-supportassist-pcs-tablets_users-guide_en-us.pdf
Thanks,
Dell - Kumar
#iwork4dell
PacMaze
28 Posts
0
August 3rd, 2018 10:00
Thank you for the help @revelli, but sadly I have had a problem for months now when installing support assist, I get the error: Installation canceled, there was an unexpected error that occurred when installing support assist... etc. In fact, I have been following the steps of another Dell Moderator via private messaging. He told me to follow these steps in order to fix this problem, but sadly it didn't work. So I was wondering whether you have a solution to my problem and can help me? Besides that, thank you very much:
"Please complete the following steps to fix this issue:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Assemblies\CProgram Files|Dell|SupportAssistAgent|bin|SupportAssistAgent.exe"
12.Download SupportAssistx64-2.2.0.253.msi from:
https://downloads.dell.com/serviceability/Catalog/
13.Uninstall Support Assist
14. Install Support Assist from the Support Site"
h8dell
1 Message
0
May 9th, 2019 07:00
i uninstalled support assist and downloaded it from the microsoft app store. works now
MarkDymond
7 Posts
0
June 25th, 2019 08:00