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pctech321

92 Posts

12186

January 3rd, 2008 07:00

Gatekeeper communication error

Hi ,

I have a problem with gatekeeper communication error
When I run below,

Server1/root: /usr/symcli/bin > sympd list

Symmetrix ID: 000xxxxxxxxx

The gatekeeper device (while using the Base Daemon) has an error (Please see the Log file).

Apparently other commands are working like

server1/root: /usr/symcli/bin > syminq -sym

Device Product Device
-------------------- --------------------- ---------------------
Name Type ID Rev Ser Num Cap (KB)
-------------------- --------------------- ---------------------
/dev/rhdisk16 GK SYMMETRIX 5671 590002F000 4800
/dev/rhdisk17 GK SYMMETRIX 5671 5900030000 4800
/dev/rhdisk18 SYMMETRIX 5671 5900222000 9504000
/dev/rhdisk19 SYMMETRIX 5671 5900223000 9504000
/dev/rhdisk20 SYMMETRIX 5671 5900224000 9504000
/dev/rhdisk21 SYMMETRIX 5671 5900225000 9504000
/dev/rhdisk22 SYMMETRIX 5671 5900226000 9504000
/dev/rhdisk23 SYMMETRIX 5671 5900227000 9504000
/dev/rhdisk24 SYMMETRIX 5671 5900228000 9504000
/dev/rhdisk25 SYMMETRIX 5671 5900229000 9504000


server1/root: /usr/symclimt/bin > symgate list

Symmetrix ID: 000187431359

No GateKeeper devices were found.


How it comes because I run all these on same aix box ..syminq ¿sym shows me gatekeepers on FA which is accessable
to this host see syminq ¿sym output , I seen GK are on hdisk16,17..

is symcfg discover will fix my problem ?

thank you,

dynamox

2 Intern

 • 

20.4K Posts

January 3rd, 2008 07:00

can you look in /var/symapi/log ..see anything there ?

pctech321

92 Posts

January 3rd, 2008 07:00

Yes, I checked it I found bunch of old error log files and the new are
server1/root: /var/symapi/log > ls

symapi-20071207.log
symapi-20071208.log
symapi-20071209.log
symapi-20071210.log


server1/root:/var/symapi/log> more symapi-20071210.log

12/10/2007 06:10:20.220 70940 1 EMC:SYMCLI iFindandOpenGate Failed to open pooled Gatekeep er: All gatekeeper candidates failed to open
12/10/2007 06:10:25.294 70940 1 EMC:SYMCLI iFindandOpenGate Failed to open pooled Gatekeep er: All gatekeeper candidates failed to open
12/10/2007 06:10:30.235 70940 1 EMC:SYMCLI iFindandOpenGate Failed to open pooled Gatekeep er: All gatekeeper candidates failed to open
12/10/2007 06:10:35.112 70940 1 EMC:SYMCLI iFindandOpenGate Failed to open pooled Gatekeep er: All gatekeeper candidates failed to open
12/10/2007 06:10:40.008 70940 1 EMC:SYMCLI iFindandOpenGate Failed to open pooled Gatekeep er: All gatekeeper candidates failed to open

------------snipped--------------------


same lines of msg all over next 20 lines

dynamox

2 Intern

 • 

20.4K Posts

January 3rd, 2008 07:00

might need more gatekeepers ..take a look at this article:

emc131222

dynamox

2 Intern

 • 

20.4K Posts

January 3rd, 2008 07:00

try symcfg discover

pctech321

92 Posts

January 3rd, 2008 07:00

Symcfg discover updates the sumcli database right..

So It will effect all symmetrix disk access I/O activity or that particular host where symcli resides ,
I am wonder have u seen my first msg there we can seen gatekeeper devices are on FA which is accessible
By this host but why symgate list doesn¿t give me the list, its not at all related to this error , bec before
This error occurred occurred also when ever I run symgate list it doen¿t give me the output¿
So what will be conseq when I run symcfg discover.. instead of this if I reboot the system it gonna fix..

Thank you so much for your reply..

dynamox

2 Intern

 • 

20.4K Posts

January 3rd, 2008 07:00

symcfg discover will not effect disk access ..it simply updates local symapi database.

dynamox

2 Intern

 • 

20.4K Posts

January 3rd, 2008 07:00

if you run symgate list and get "No GateKeeper devices were found." ..that means that you need to define them as gatekeeper devices to this particular host.

For example on windows you would do

symgate define pd PHYSICALDRIVE36

and on *nix you would do

symgate define pd /dev/dsk/cXtXdX

now when you run symgate list you should see them properly listed.

pctech321

92 Posts

January 3rd, 2008 07:00

i run symcfg discover ...problem still exist.....any help

server1/root: /usr/symcli/bin > symcfg discover

This operation may take up to a few minutes. Please be patient...

The gatekeeper device (while using the Base Daemon) has an error (Please see the Log file)


thank you...

dynamox

2 Intern

 • 

20.4K Posts

January 3rd, 2008 07:00

try this:

emc139533

pctech321

92 Posts

January 3rd, 2008 07:00

i called the EMC Support they suggest me to stop and start the deamon ..it working fine ...

Server1/root: /usr/symcli/bin > stordaemon list

Available Daemons ('
  • ': Currently Running):


  • storapid EMC Solutions Enabler Base Daemon

    storgnsd EMC Solutions Enabler GNS Daemon

    storrdfd EMC Solutions Enabler RDF Daemon

  • storwatchd EMC Solutions Enabler Watchdog Daemon



    server1/root: /usr/symcli/bin > stordaemon shutdown storapid -immediate

    storapid Told to shutdown

    Waiting for daemon(s) to shutdown. This may take several seconds.

    server1/root: /usr/symcli/bin > stordaemon start storapid

    Waiting for daemon to start. This may take several seconds.
    server1/root: /usr/symcli/bin > symcfg discover

    This operation may take up to a few minutes. Please be patient


    thank you so much dynamox for your help

dynamox

2 Intern

 • 

20.4K Posts

January 3rd, 2008 07:00

good ..that's what the last article i mentioned recommended to restart the daemon.

liulei_it

2 Intern

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3.2K Posts

January 4th, 2013 18:00

that is very nice

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