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May 6th, 2008 07:00

jaycor card not logging into symmetrix director port

hi guys - my solaris 9 machine with two JNi hba cards connected to emc symm array is not seeing luns assigned to it across one path - symmask list logins shows that the port is logged into the switch (fabric yes) but not logged into the director port (logged in No) - the brocade switch port(s) connecting the host and the array is just fine as well - given that the zoning is also fine -- what else can i check to debug this further -- i am not sure how the jni drivers behave - is it that the driver tries N times and gives up permenantly ....?

any inputs/suggestions is much appreciated

Thanks!!

5 Posts

May 6th, 2008 07:00

Do you have the bit settings correct on the FA? Is
it that the HBA is not logged into the FA or that the
HBA is logged in but can't see the devices? If HBA
is logged in but not seeing devices, are the devices
masked to it? Are there other HBA's logged into the
FA and are they ok? The best suggestion is to open
up a service request with the PSE Lab to have them
check out the Symmetrix.


'symmask list logins ' shows that it is not logged in -- and the last login time is the time when this hba lost the luns -- the masking is fine as per symmaskdb - yeah the other hbas connected to this FA port are fine - they all are qlogic hbas though ...

292 Posts

May 6th, 2008 07:00

Do you have the bit settings correct on the FA? Is it that the HBA is not logged into the FA or that the HBA is logged in but can't see the devices? If HBA is logged in but not seeing devices, are the devices masked to it? Are there other HBA's logged into the FA and are they ok? The best suggestion is to open up a service request with the PSE Lab to have them check out the Symmetrix.

2 Intern

 • 

2.8K Posts

May 6th, 2008 10:00

When I can't see the hba log in the FA, I usually check zoning/cabling at first. Are you using switches or are you using FC-AL (quickloop) ??

Message was edited by:
Stefano Del Corno

292 Posts

May 6th, 2008 11:00

You say that zoning is fine due to the fact that the HBA is logged into the switch? The HBA does not need to be zoned to log into the switch, is does need to be zoned in order for the switch to then pass that login to the Symm. I would double check your zoning. Did this used to work? Have you made any recent changes?

25 Posts

May 7th, 2008 08:00

What type of Symm are you connecting your host to? And, did you check the support matrix as well?
I saw such an behavoir when I tried to connect an JNI HBA to a CLARiiON... it wasn't supported but I tried it nevertheless and it just didn't work. I spoke to some engineering people and they told me that there's something specific about JNI and EMC is not supporting this particularity with newer arrays...?!

2 Intern

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2.8K Posts

May 7th, 2008 15:00

I've seen that you marked the question as answered... But you didn't mark any answer as "the correct" answer .. Could you please explain how did you solve your issues ??

Thx :D

5 Posts

May 8th, 2008 08:00

I've seen that you marked the question as answered...
But you didn't mark any answer as "the correct"
answer .. Could you please explain how did you solve
your issues ??

Thx :D


it seems it was due to incorrect zoning of some kind ....saving the zoning configuration seems to have worked ...does any one how i can see logs on brocade directors -- which validate
the zoning is working fine ..(like portX attempting to sending a packet to portY and failing to do so - due to zoning restriction...)............

292 Posts

May 20th, 2008 10:00

I'm not sure what logs on the Brocade would show you that but if you were to ask that question within the Infrastructures Brocade section I'm sure someone would be able to assist.

27 Posts

May 6th, 2011 04:00

uning the "fcping < init WWN >  " command can do the job..

Eg:

=========================================================================

switch:admin> fcping 10:00:00:00:c9:29:0e:c4 21:00:00:20:37:25:ad:05
Source: 10:00:00:00:c9:29:0e:c4
Destination: 21:00:00:20:37:25:ad:05
Zone Check: Not Zoned
Pinging 10:00:00:00:c9:29:0e:c4 [0x20800] with 12 bytes of data:
received reply from 10:00:00:00:c9:29:0e:c4: 12 bytes time:1162 usec
received reply from 10:00:00:00:c9:29:0e:c4: 12 bytes time:1013 usec
received reply from 10:00:00:00:c9:29:0e:c4: 12 bytes time:1442 usec
received reply from 10:00:00:00:c9:29:0e:c4: 12 bytes time:1052 usec
received reply from 10:00:00:00:c9:29:0e:c4: 12 bytes time:1012 usec
5 frames sent, 5 frames received, 0 frames rejected, 0 frames timeout
Round-trip min/avg/max = 1012/1136/1442 usec
Pinging 21:00:00:20:37:25:ad:05 [0x211e8] with 12 bytes of data:
Request rejected
Request rejected
Request rejected
Request rejected
Request rejected
5 frames sent, 0 frames received, 5 frames rejected, 0 frames timeout
Round-trip min/avg/max = 0/0/0 usec

=========================================================================

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