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June 9th, 2013 13:00

symaccess list logins command error

we just got the new VMAX, we installed the SYMCLI on unix server. we assigned the gate keepers from VMAX to symcli servers but when I execute symaccess list logins command on VMAX for any director port, it's giving unable to read masking database error. any suggestions?

Thank you

812 Posts

June 9th, 2013 20:00

Hi Naseer,

     Please move (right side of the discussion, Actions > Move ) this discussion to Symmetrix Support Forum , where you will get expert to comment on this discussion.

22 Posts

June 10th, 2013 08:00

Thanks Vipin

448 Posts

June 10th, 2013 09:00

You may want to post the command you are running and the error you get.

Check to make sure the access logix flag is turned on.  Are the front end directors online or offline?  Command may not work if the are offline.

list the directors then pick on to run the command on

symcfg -sid 3314 list -FA all

then run

symcfg -sid 3314 list -FA XX:0 or 1  XX is the director number

look for:   Access_Logix(ACLX)           : Enabled

2 Intern

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2.1K Posts

June 18th, 2013 19:00

Hi web2naseer


Have you seen any error in symapi.log once you enter command symaccess list logins?

53 Posts

June 19th, 2013 06:00

What is the Enginuity and Solutions Enabler version being used?

859 Posts

June 19th, 2013 20:00

Are you able to run any command other than symaccess?

regards,

saurabh

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