I haven't heard of this issue before. What version of OpenManage is it this? 

Hi there,

Thanks for replying.

So this is the version I installed on our R410 - OM-SrvAdmin-Dell-Web-WINX64-8.5.0-2372_A00.exe

It's odd as it was all working before. We haven't changed any security settings.

Are there any log files I can check?

Thanks

Hello Dave,

One one of our boxes, we are able to see the domain admin login working with OMSA 9.3 Version.

Please give it a try.

Thanks

Vivek

#iwork4dell

Amazing - that worked.

Any reason the old product is the only one available one on the Dell support page? (under the R410 support page for example)

How do you find the download link for the latest version? (for future reference)

Thanks

Hello Dave,

It is great to hear the issue is resolved with OMSA 9.3.

1. To identify if you are on the latest product version of OMSA check-in "About" section after logging into OMSA

Check it up here - "About" --> Latest Version

2. Alternatively, you can reach to this below landing page 

https://www.dell.com/support/home/us/en/19?app=drivers

3. Hit your service tag and check in Drivers and downloads section for OpenManage Server Administrator

You can also to choose to Browse all products - Servers - PowerEdge - Rack Servers - R410 to get this link to bookmark it for future usage.

https://www.dell.com/support/home/us/en/19/product-support/product/poweredge-r410/drivers

I am glad i was able to help you. Cheers

~ Vivek

#iwork4dell

Except we can't upgrade anything to 9.3, because when we try omcheck repeatedly fails.

We're also now seeing this on all our OMSA installs where we can't login - OMSA 9.1, 9.2 etc.

I also think a MS update toasted everything.

Hi,

We would specifically require some additional details to replicate your issue

1. The specific error message you get while upgrading from OMSA 9.1 or  OMSA 9.2 to OMSA9.3. A screenshot would really help

2. The server configuration (an idrac export inventory and firmware will help) for any upgrade failing server.

3. The operating system in use while the OMSA upgrade failed.

4. The MS update reference that you are suspecting.

5. Is there a system jre or bundled jre (the one installed by OMSA) on the server facing the trouble. If it is system jre already installed, pls share the version and also check if it is installed in the default location on the target server to successfully point from omsa preferences page.

6. Also let us know the browser and version that the client is using to launch the OMSA gui

We look forward for these inputs to isolate and help in this issue

Thanks

 Vivek

#iwork4dell

Just screwed another server.

It was running OMSA 8.5. As soon as I applied the latest MS rollup (2008 R2) I'm now getting the dreaded can't login error.

Upgrading to 9.3 is not an option as it's not supported on an R710.

So basically I can keep my older servers secure and up to date with MS patches or I can managed them with OMSA - but I won't be able to do both.

Brilliant.

As for omcheck failing on newer servers installing 9.3, I just ignored it, think it eventually throws up a 'do you want to continue running this script?' prompt and after answering 'no' the install then proceeds normally.

Correction, upgrading to 9.3 not an option as it's not supported on 2008 R2. And no, for various reasons we can't upgrade the OS.

Ok, was able to get it fixed by installing Firefox. Thankfully it still supports 2008 R2.