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September 20th, 2011 08:00

DELL UPS Management software not working on ESX 4.1. Shutdown script never triggered

Hi,

I have 2 Dell UPS 5600W powering 3 esxi 4.1

The firmware (ups/nmc) are up-to-date.

The Dell Ups software for vmware is the last version too.

The script shutdownESXi41.sh when ran manually works very well.

My issue is that when a power loss occurs :

- I receive emails from the NMC which is fine

- and vMA displays this and does nothing at all :

Broadcast message from root (Tue Sep 20 09:23:00 2011):

/opt/ups/UPSPILOT.TRA

Broadcast message from root (Tue Sep 20 09:23:00 2011):

Dell UPS Management Software Message: 192.168.192.191(192.168.192.191) in All Devices AC Power Failure

Broadcast message from root (Tue Sep 20 09:23:00 2011):

Dell UPS Management Software Message: 192.168.192.191(192.168.192.191) in All Devices Input AC Undervoltage

Broadcast message from root (Tue Sep 20 09:23:00 2011):

/opt/ups/UPSPILOT.TRA

Broadcast message from root (Tue Sep 20 09:23:00 2011):

Dell UPS Management Software Message: 192.168.192.191(192.168.192.191) in All Devices Utility Not Present

Broadcast message from root (Tue Sep 20 09:23:00 2011):

/opt/ups/UPSPILOT.TRA

1- What does the highlighted message refer to ?!

2- the script shutdownESXi41.sh is never triggered by the agent whatever the Cuimanager configuration I put.

Dell Manager>list
ip               statu     model
--               -----     --------
192.168.192.191            Dell UPS Rack 5600W HV - 230V


Dell Manager>listshut
192.168.192.191   Dell UPS Rack 5600W HV - 230V
Allow battery to discharge for                  Enable          00:05
Shut down when remaining battery time is below  Enable          99:59
Begin Shutdown Immediately if Battery Low       Disable
System                                          Disable
Powered by                                      Load Segment1
Run Command File before Shutdown                Enable          /opt/ups/shutdownESXi41.sh
Shutdown File Max Execution Time                3 min

[vi-admin@vMA ups]$ sudo vifp listservers
host1.domain.intra       ESXi

(vMa runs on host1)

3- Do I need to mention a "notified application" in the NMC webserver configuration ?

Dell support on the Dell/Eaton UPS is very poor (no tag/entry on the forum, phone support doesn't deal with software issues....)

Any help very much appreciated.

Thanks

5 Posts

January 26th, 2012 07:00

Christophe,

Since your post, dell released an updated version of UPS management software which should resolve your issues. There are two parts to the new software:

1) Multi-UPS Management Console

2) UPS Local Node Manager

Download at www.dell.com/.../DriverFileFormats

Dell's Mult-UPS Management Console:

• Ability to monitor and manage multiple power and environmental devices from any Internet browser or vCenter dashboard

• User-definable tree structure enables grouping, access and management of multiple devices across multiple locations

• Option to view groups or similar devices and all alerts from a single interface

• Auto discovery provides fast installation by automatically detecting devices on the network

• Ability to perform a mass upgrade of firmware reduces network management card setup and maintenance time

• Shutdown agent management enables safe shutdown of servers

• Power device asset management tracks moves, adds and changes of equipment

• SNMP devices are visible and their individual Web interfaces are accessible for editing and configuration

• Multiple password-protected access levels and support provide secure communications

• All the functionality of an enterprise-class monitoring solution is included for free or at a fraction of the cost

• Support for up to 32 UPS systems is included at no charge; additional capacity may be purchased

Dell's Local Node Manager:

• Helps avoid data loss by automatically shutting down computers and virtual machines/servers powered by a Dell UPS during an extended power outage

• Allows access through an easy-to-use interface from any PC with a Web browser

• Acquires UPS information through local or network communication and can be easily deployed on many computers

• Can be remotely managed, configured and updated with the Dell Multi UPS Management software

• Communicates with the protected device directly (by USB) or through the network (using a Web/SNMP card)

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