This post is more than 5 years old
6 Posts
0
66122
January 16th, 2012 11:00
DELL repository manager signature verification error
Forum Members -
I am getting an error with Dell Repository Manager 1.4.104 when trying to create my first repository. I choose Create -> New, give the repository a name, and then choose Dell Online Repository (ftp.dell.com) as my source repository. When I click next I get the following error: "Error loading source repository. Digital signature verification error for 'ftp://ftp.dell.com/catalog/Catalog.cab'" Any ideas as to what may be causing this error? I can access the FTP site from the computer that I am running the repository manager on, so I am pretty sure that it is not a problem with the network.
Thanks,
James
No Events found!
DELL-Rey G
4 Apprentice
•
1.1K Posts
1
January 20th, 2012 08:00
I must apologize for the issues you are having. Not making excuses, but we have had the "perfect storm" internally with some items and its been interesting to say the least. I promise, we are working on it literally around the clock to get this resolved. i was hoping I could get the steps that you are following to make this fail, from start to finish so I can replicate the issue here. As I type this, I am importing the entire 9Gig catalog to see where the issues may still be appearing.
Could I get you to do this, which will clear your CRL cache of certificates? You will need to close all applications before running the command. from a command prompt run as administrator: certutil -urlcache * delete
Then try the import/export again. I did try importing that single file as part of a bundle, it imported correctly and exported to SUU directory correctly. I did this on my system and on a newly installed system and it worked flawlessly.
DELL-Rey G
4 Apprentice
•
1.1K Posts
0
January 16th, 2012 12:00
I will enter a posting here once I have confirmed the fix has been implemented correctly :)
DELL-Rey G
4 Apprentice
•
1.1K Posts
0
January 16th, 2012 12:00
Hi James, we are aware of the issue, and its not something you are doing wrong. We have folks working the issue, but no eta on a fix at this time.
jcolbyETS
6 Posts
0
January 16th, 2012 12:00
Thanks for the quick update! What is the best way for me to know when the issue has been resolved? Is there something better than just trying to create a new repository every day?
jcolbyETS
6 Posts
0
January 16th, 2012 12:00
That would be great! Thanks again for your quick response.
jbrison
1 Message
0
January 16th, 2012 14:00
waiting for it.
DELL-Sonylal P
29 Posts
0
January 17th, 2012 01:00
Me too...
paladinone
1 Message
0
January 17th, 2012 07:00
Any update??? I am waiting too.
DELL-Rey G
4 Apprentice
•
1.1K Posts
0
January 17th, 2012 08:00
Sorry, no update as of yet. No ETA at this time, but we are focused on this as a very high priority.
adrianmarsh
13 Posts
0
January 19th, 2012 04:00
Still broken as of now.
I found a workaround link, but can't figure out how to skip past the 9Gb download it wants to do.
en.community.dell.com/.../19432471.aspx
thenecroscope
1 Message
0
January 19th, 2012 04:00
Any news?
DELL-Rey G
4 Apprentice
•
1.1K Posts
0
January 19th, 2012 06:00
All, its still broken, and to be honest, I dont see a solution anytime this week. I cant go into details, but the fix will not be easy and will affect many files. This has the focus of a great many people in the company and is priority one.
jcolbyETS
6 Posts
0
January 19th, 2012 19:00
I am still getting the same error :(
Thanks again for the updates
DELL-Rey G
4 Apprentice
•
1.1K Posts
0
January 19th, 2012 19:00
Good news, the catalog can be imported again normally!
vinny__b
1 Message
0
January 19th, 2012 19:00
Is there any way to disable the key checks in the Repository Manager? Or can you give us an updated public key we can use?