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jamsheduddin

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12 years ago

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jamsheduddin

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June 11th, 2014 02:00

iDRAC 7 Express Licensing issue ??

Could someone help me to solve the problem along the iDRAC7 issue..please ?

Thank You

  • sushmab

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    Posted June 11th, 2014 04:00

    Hi,

    You will not get most of the iDRAC features with Basic Management mode.

    Please go though this whitepaper to understand more about License offerings from Dell:

    http://en.community.dell.com/cfs-file.ashx/__key/communityserver-components-postattachments/00-20-06-78-92/iDRAC7_5F00_Licensing_5F00_White_5F00_Paper_5F00_incl_5F00_ValueLine.pdf

    Regards,

    Sushma

  • sushmab

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    Posted June 11th, 2014 02:00

    Hi Jamshedduin,

       From the snapshot you have sent,  I can see that iDRAC is in Basic Management mode. Please explain the issue you are facing in detail so that we can help you.

    Regards,

    Sushma

     

     

     

     

  • jamsheduddin

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    Posted June 11th, 2014 02:00

    Hi,

    In my R420 Server I have installed esxi 5.1 customized image (VMware-VMvisor-Installer-5.1.0-799733.x86_64-Dell_Customized_RecoveryCD_A00.iso )

    Installation of ESXi and Configuration of iDRAC 7 network are completed.Then when we login to the iDRAC-7 then see there are no Data about the server instead show the above attached pic.

    (Sorry, I don't know about that it is with Express or Basic Management (IPMI) )

    I have worked with r720,r710 and Blade server but never seen this issue.

    Please ??

     

    Thank You.


  • sushmab

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    Posted June 11th, 2014 03:00

    Hi,

    You can utilize the external, self-help License Management portal to obtain a license which will enable all the iDRAC features and In order to access the License Management portal, an account is required. To set up an account, please go to www.dell.com/support/retail/lkm  .

      Once you have the license, either express or enterprise, you should get the features in iDRAC GUI and other iDRAC CLI interfaces.

    Regards,

    Sushma

  • jamsheduddin

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    Posted June 11th, 2014 03:00

    Hi Sushmab ,


    If my server came with "Basic Management" then I should get the below service minimum..

    • Basic hardware management via IPMI 2.0
    • Text-based console redirection
    • Embedded diagnostics
    • Embedded OS installation tools

    [  source: http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?&docid=578090  ]


    As you have seen the above pic then could you please tell me where the issue ?

    Thanks again

  • jamsheduddin

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    Posted June 11th, 2014 04:00

    Hi,

    oww. I have to purchase the license .
    Along "Basic Management" mode won't I get any features ?

    Thanks..