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1995981
iDRAC6 error
Could someone please help me to disable iDRAC6 module, because at restarts it frequently displays an error, as if system is rebooting (but it doesn't) and only cold reset helps - unplugging the power.
Brian_Doty
12 Posts
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November 8th, 2010 10:00
Jsmith123
1 Message
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January 7th, 2011 01:00
Alert! Continuing system boot accepts the risk that system may power down without warning.
"
we ordered two new servers in december and BOTH have this fault with latest firmware and bios.
Brian_Doty
12 Posts
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January 31st, 2011 08:00
The message at POST indicates that the "power required may exceed PSU wattage". This is a bit of an erronious message. The BIOS shows this because it has lost communication with DRAC and cannot determine the available power to the system. There is a setting in BIOS setup that can be disabled such that ths system will not stop and F1/F2. This is another option for you in the meantime, but without the DRAC the system will run the fans on high mode which is not very power efficent or accoustically friendly.
Let me know if I can help in any other way.
jkissane
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April 13th, 2011 09:00
Thanks a lot!
Brian_Doty
12 Posts
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April 13th, 2011 12:00
Here's a link to download the image:
http://support.dell.com/support/downloads/format.aspx?c=us&cs=04&l=en&s=bsd&deviceid=20137&libid=29&releaseid=R299265&vercnt=4&formatcnt=0&SystemID=PWE_R815&servicetag=&os=WS8R2&osl=en&catid=-1&dateid=-1&typeid=-1&formatid=-1&impid=-1&checkFormat=true
One thing to note is that you have set your iDRAC6 to a network mode of disabled/off, then you may have some difficulty flashing the firmware of the iDRAC6. This is because the iDRAC6 is in a hung state and cannot apply the update until it is removed from the disabled/off state. Unfortunately, once in this state, your options may be somewhat limited. I will post a follow-up as soon as I can to help you out if you run into this situation.
djspillers
4 Posts
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April 14th, 2011 13:00
I also tried to install the Lifecycle Controller, and that failed because it "couldn't read the inventory from the LCL".
Brian_Doty
12 Posts
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April 14th, 2011 16:00
(Please read all the steps before beginning.)
1) Power off your server and remove AC power. (I apologize that this step is needed. We have to remove AUX power from the iDRAC6 so that it powers off and memory is cleared.)
2) Wait about 60 seconds and then reapply AC power.
3) Quickly power on the server and hit the space bar to skip the memory tests.
4) Hit Ctrl-E when prompted. (If you miss the 5 second window, start over at step 1.)
5) The first configuration option in the menu is "iDRAC6 LAN". Set this to "On" by hitting the space bar while it is selected.
6) Hit Esc and choose to Save Changes and Exit.
After doing this, try to update the firmware again. Let me know if this helps you or not.
One thing to keep in mind.. If your iDRAC6's NIC is not set to off, then you might have success just doing a DRAC reset using the command line (racadm racreset) or from the GUI interface and try your update again. You may not actually need to power off the server.
djspillers
4 Posts
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April 15th, 2011 08:00
djspillers
4 Posts
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April 15th, 2011 08:00
I am using an R610, btw.
hcsrob
3 Posts
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April 15th, 2011 08:00
Brian_Doty
12 Posts
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April 15th, 2011 09:00
@hcsrob: It probably isn't a bad idea to update the BIOS, but I'm not convinced that alone will resolve the issue. Again, it is odd that Ctrl-E is not showing up for you. It is an option ROM that BIOS loads to allow you to configure the iDRAC6 in a pre-OS fashion. Do you know if you put the iDRAC6 LAN into "off" mode? If it isn't too much trouble, can you try the following at your earliest convenience? (Important: These steps may not help if you know your iDRAC6 LAN is set to "off".)
1) Download the newest System Build and Update Utility from here:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=04&l=en&s=bsd&releaseid=R300653&SystemID=PWE_R710&servicetag=&os=WNET&osl=en&deviceid=24134&devlib=0&typecnt=0&vercnt=4&catid=-1&impid=-1&formatcnt=0&libid=36&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=451468
2) Burn it to a DVD. (This is the easiest way to update your devices.)
3) Power down the server and remove AC power.
4) Wait about 60 seconds. Put the DVD you burned into the server while you wait.
5) Reapply AC power and turn it back on.
6) Make sure you boot to the DVD. Follow the System Buil and Update Utility's instructions to update all the system FW.
hcsrob
3 Posts
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April 17th, 2011 19:00
Anyways, I also ran into the same message that djspiller ran into regarding using the racadmin reset command. It states theres already a firmware in progress.
I was able to boot into the SUU, but I wasn't sure how to apply the firmware. All I have is the d6 file, and the windows executable that will not work. I do not know how to apply the d6 fiile since I cannot get into the gui. Any advice?
Brian_Doty
12 Posts
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April 17th, 2011 20:00
I'm tempt to tell you to download that package and try it out, but I'm not convinced that your DRAC is functional. Can you get to your DRAC web GUI?
djspillers
4 Posts
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April 18th, 2011 11:00
hcsrob
3 Posts
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April 18th, 2011 12:00