Shivey
1 Copper

RE: Can't Upgrade Dell Venue 8 Pro to Windows 10 1511

CmdrKeene

That roll-back option isn't available on tablets with such limited storage space, unfortunately.

Really?  You might need to look into that some--for whatever it's worth, I've seen numerous posts from DV8P owners who have rolled back from Win10.

Yeah, I'd have to concur with this, because like I mentioned the only reason you won't have this option is 1) I suppose if you went past a month of having it installed (thus Windows 10 automatically deleted those files) or 2) you've done an clean install (and not just an upgrade).

As Mikerman noted, I can confirm I still have the option to roll back on mines (as I mentioned previously, I only have had it installed for about 2 wks)--and even my former Windows 7 HP has it. Of course, I did it from a upgrade and not some sort of clean install.

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Mikerman
3 Cadmium

RE: Can't Upgrade Dell Venue 8 Pro to Windows 10 1511

Mikerman

CmdrKeene

That roll-back option isn't available on tablets with such limited storage space, unfortunately.

Really?  You might need to look into that some--for whatever it's worth, I've seen numerous posts from DV8P owners who have rolled back from Win10.

Yeah, I'd have to concur with this, because like I mentioned the only reason you won't have this option is 1) I suppose if you went past a month of having it installed (thus Windows 10 automatically deleted those files) or 2) you've done an clean install (and not just an upgrade).

As Mikerman noted, I can confirm I still have the option to roll back on mines (as I mentioned previously, I only have had it installed for about 2 wks)--and even my former Windows 7 HP has it. Of course, I did it from a upgrade and not some sort of clean install.

I'm just curious, Shivey:  do you have the 32GB or the 64GB DV8P?  Was wondering if that could make a difference as to the rollback opportunity (but I kind of doubt that). 

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Shivey
1 Copper

RE: Can't Upgrade Dell Venue 8 Pro to Windows 10 1511

Shivey
Mikerman

CmdrKeene

That roll-back option isn't available on tablets with such limited storage space, unfortunately.

Really?  You might need to look into that some--for whatever it's worth, I've seen numerous posts from DV8P owners who have rolled back from Win10.

Yeah, I'd have to concur with this, because like I mentioned the only reason you won't have this option is 1) I suppose if you went past a month of having it installed (thus Windows 10 automatically deleted those files) or 2) you've done an clean install (and not just an upgrade).

As Mikerman noted, I can confirm I still have the option to roll back on mines (as I mentioned previously, I only have had it installed for about 2 wks)--and even my former Windows 7 HP has it. Of course, I did it from a upgrade and not some sort of clean install.

I'm just curious, Shivey:  do you have the 32GB or the 64GB DV8P?  Was wondering if that could make a difference as to the rollback opportunity (but I kind of doubt that). 

I have the 32gb. Don't get me wrong, it took some finesse to get past a few space-related 'hiccups', lol, but once I worked around that--it installed fine. I would like to think that while space does play a role, I think the that's the thing to realize about the Windows 10 update. If there wasn't enough space for adqueate installation for Windows 10 the install wouldn't even continue. 

So it's either CmdrKeene did a clean install and may not have any rollback files or they went past a month of having Windows 10 and Windows deleted those files automatically.

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CmdrKeene
1 Copper

RE: Can't Upgrade Dell Venue 8 Pro to Windows 10 1511

I definitely didn't do a clean install, I just let the automatic update occur.  I did uninstall quite a few things (almost all desktop things like Office 365) to make space, but after it was done I'm pretty sure there was no rollback option. But moot now anyway because it's definitely been over a month.  Heck it's been over a month just since Dell sent me that recovery drive USB stick.

But I have good news, the problem was they sent me the wrong USB stick.  They sent me a 64-bit version, and it wouldn't boot from it.  My Surface Pro 3 would though when I tested, so I dug deeper and found it it was indeed the recovery image for a 64-bit Windows 8.1 image.

So I went to the Windows 8.1 "create your own recovery media" webpage here, used the tool to create a 32-bit USB stick for myself, and the Dell tablet booted from it exactly as it should have and began the setup steps. I choose "custom install", then I formatted the primary partition, chose it as the target, and it installed perfectly.  A few hours and about 170 KB updates later, I'm back in business.

(As Dell outlines on their tablet imaging process, you do need a (powered preferred) USB hub and keyboard since the touch drivers aren't available during install). And at least Dell included the necessary OTG cable adapter when they sent the stick, so it wasn't totally useless 🙂

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Mikerman
3 Cadmium

RE: Can't Upgrade Dell Venue 8 Pro to Windows 10 1511

Sometimes it's the simplest of things that causes the most major of hiccups and frustrations . . .   Glad that you're back in operation!   emoticon.Smile.title

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Highlighted
walthy46
1 Copper

RE: Can't Upgrade Dell Venue 8 Pro to Windows 10 1511

I had problems with this for months.  I was able to do the original Win 10 on line upgrade, and all the updates since, except for the November major update.  I finally got it to work several days ago.  I have a 64GB with 64 GB SD card added.  I had to remove a lot of stuff to get some free space on the C: drive and I finally turned off almost everything in the startup and I deleted all the Dell Applications and to my amazement it worked just fine.  One of the things I noticed since then is that applications can now be installed to the SD Card, although not moved.  Also I had removed Office 365 to make more room, but was able to reinstall after the upgrade.  Don't know what actually allowed me to make the update work, but I at least know it does work with an SD Card present..

I've enabled all the startup apps again and it's still working fine.

Walt

Dell Venue 8 Pro with Windows 10 1511 Update, lots of other Dell Servers and PCs.

Tags (2)
more confused
1 Copper

RE: Can't Upgrade Dell Venue 8 Pro to Windows 10 1511

This applies to 5830: I could not update to windows 10 1803 - automatic update install failed and then just a continuous loop to the screen with options such as reset, recovery, continue, options, etc. - none worked. I found the answer here: http://blog.ultimateoutsider.com/2017/09/how-to-install-windows-10-on-dell-venue.html Essentially what was needed is:

1. a micro usb male to usb 2.0 female On-The-Go (OTG) converter cable (I paid $6 for 3 cables on Amazon) to allow usb to be connected.

2. a powered usb hub, usb mouse and keyboard and 8GB or larger empty usb thumb drive.

3. if you can still boot your 5830, save any documents to external drive or cloud. My machine would not boot so whatever I had on it was lost.

4. download the windows tool to create installation media here https://www.microsoft.com/en-us/software-download/windows10

5. make sure the tablet is fully charged (4 hours plus on charger). It will get some power from usb hub but probably not enough. My machine discharged about 60% through this process while on powered usb hub.

6. attach keyboard, mouse and thumb drive containing windows installation media to hub and attach to 5830 port where power is normally plugged to. 

7. on the blue screen that I got with options for continue, recovery, options, etc, I clicked on ADVANCED OPTIONS at the bottom. Then clicked on option of USE A DEVICE for update and picked usb drive. 

8. after install started, click CUSTOM INSTALL. When it got to choose partition, pick largest partition (mine was 22 GB), delete it and then install to that partition (otherwise got error the windows could not be installed due to Bitlocker protection). 

9. after install of windows (it worked!) I installed Dell Wireless 1538 WiFi/Bluetooth  Driver  https://www.dell.com/support/home/us/en/19/product-support/product/dell-venue-8-pro/drivers  go to this page      and click VIEW MORE at bottom to find driver (download to usb thumb drive and connect through powered usb hub).                                    

10. after wifi installed, connect to internet and go to same dell page as in #9 where wifi driver was downloaded and click on DETECT DRIVERS in blue box near top of page. Install chipset driver and bios. Then I installed Dell SUPPORT ASSIST  which scanned my machine and automatically updated software, scanned hardware, cleaned files, tuned performance and optimized network (cool!).

11. disconnect powered usb hub and put on power supply. 

12. if virtual keyboard is missing (mine was), touch and hold notification bar at bottom of screen for a few seconds and keyboard will appear.

13. go to windows UPDATE AND SECURITY and update with 5830 connected to power supply. 

Ultimate Outsider did a great job outlining how to do this. I have changed a few things but if you have problems, see the posting at http://blog.ultimateoutsider.com/2017/09/how-to-install-windows-10-on-dell-venue.html

 

 

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