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DELL Venue 8 Pro does not boot after clean install
Dear all!
I used Microsoft Media Creation Tool to create an usb boot stick. Having booted from usb, I erased all existing partition and installed Windows 8.1 on newly created partition.
Since then, the tablet won't boot either to the new windows installation, nor via usb-stick (although it worked before!)
I tried some BIOS settings like turning Secure Boot on/off, but I can't get the tablet back to work.
Any thoughts on that?
Best wishes
Benedikt
benschm
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March 10th, 2016 06:00
CDNYQ02
Anonymous
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March 10th, 2016 06:00
Hi,
Thank you for writing to us!
Looks like there is some form of corruption on the USB key with the back up image. We might be able to try and help you. Also let us know which language is being used .
Kindly private message the Service tag to the system.
Thanks
Robin
Anonymous
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March 11th, 2016 07:00
Hi Benschm,
Thank you for your reply .
We will be able send you the DUSB as a one time gesture of goodwill.
Kindly private message the shipping address for the same .
Thanks
Robin