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Dell Venue 7139 Pro - DELL Active Pen 5000
Dears,
I recently bought Active Pen for my 7139 Pro and not working.
Bluetooth recognized the stylus via blootooth, -double click on active pen starts the OneNote- but touch not working.
I've tried to download Active Pen Control Panel from
http://downloads.dell.com/FOLDER03401297M/13/APP_IO_Driver_W8_W10_A00-SETUP-XYCTY_ZPE.exe
and says not supported tablet found.
Please advise!
robert p
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September 12th, 2016 07:00
Hi tdeak,
Thanks for posting.
In looking at the specifications for the Dell Active Pen, I see the following:
Compatibility
This product is compatible with the following systems:
Inspiron (7568) (FHD Only) 'wake up feature not available'
Latitude 11 (5175)
Latitude 11 (5179)
Latitude 7275
Venue 10 Pro (5056)
Venue 8 Pro (5855)
XPS 12 (9250)
The 7139Pro is not listed, so therefore would not be compatible.
accessories.dell.com/.../productdetail.aspx
Hope this information is helpful. Thanks.
Regards,
Robert