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1452997
Dell Venue 8 Pro bad choice of USB Micro-A socket with USB Micro-B plug. Already broken!
Got the Dell Venue 8 Pro tablet and it seems to be a great Windows tablet. But I already broke one of the pins in the Micro USB power connector. Funny thing is the socket in the tablet is a rectangular Micro-A and the power cable plug is Micro-B (un-even shape which makes you plug in the right way if the socket is also Micro B). One can easily put the Micro-B plug in the Micro-A socket in the wrong way and if you force it, it will break the pins inside. Just like I did today! I don't know who in the world made this choice! I have been using Android phones which correctly use a Micro-B socket and Micro-B plug!
For my issue, I will try to call Dell service and see whether they will replace the connector. :-(
Darryl_Gittins
49 Posts
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February 24th, 2014 16:00
Jeff Leites
2 Intern
2 Intern
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480 Posts
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February 24th, 2014 16:00
@ davidsmi
You could be right.
Off topic, but since you are over 35, do you know how may grooves there are on one side of a phonograph record?
Answer: 1 :emotion-2:
Jeff Leites
2 Intern
2 Intern
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480 Posts
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February 24th, 2014 18:00
I did not know that. I'll have to say "Typical" record from now on.
stevenjbv8p
1 Message
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February 28th, 2014 00:00
Darryl_Gittins
49 Posts
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February 28th, 2014 09:00
nagendra mishr
4 Posts
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February 28th, 2014 11:00
This thread is unanswered because Dell is silent on this.
Dell needs to do something about this as they continue to sell these.... at lease send us an adapter, Free of charge works, but would pay for this. Otherwise the device is nice.
wekam
4 Posts
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February 28th, 2014 16:00
Agreed, c'mon Dell, step up, and make things right! I quit on you guys years ago, I thought things might have changed, and bought the tablet. Apparently you're still shirking your responsibilities.
Jeff Leites
2 Intern
2 Intern
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480 Posts
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February 28th, 2014 17:00
I don't know what Dell can do to fix the current production run, other then recalling all the tablets and replacing the port. I think that would cost them a fortune. Maybe extend the warranty on broken ports for 5 years (?).
Darryl_Gittins
49 Posts
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February 28th, 2014 18:00
Darryl_Gittins
49 Posts
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February 28th, 2014 19:00
Darryl_Gittins
49 Posts
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March 1st, 2014 10:00
wekam
4 Posts
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March 1st, 2014 10:00
That'll work......
joevans3
3 Posts
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March 1st, 2014 13:00
Or just a plastic template that sticks on like a tape?
KNARCH
4 Posts
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March 13th, 2014 14:00
davidsmi
14 Posts
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March 13th, 2014 17:00
I'm trying to calculate how much money both Dell and I have wasted on this tablet.
- David $300 + Tax
- Dell - $ 500 - Talk on phone to David 10 hours * $50 / hour
- David - $500 - Talk on phone to David 10 hours * $50 / hour
- Dell - $200 - Replace motherboard (USB Broke)
- Dell - $100 - Do something after firmware update bricked it
- Dell - $900 - I've convince at least 3 people not to buy one 3 * 300
Very unhappy customer Total $2500