This post is more than 5 years old
2 Posts
0
1452999
Dell Venue 8 Pro bad choice of USB Micro-A socket with USB Micro-B plug. Already broken!
Got the Dell Venue 8 Pro tablet and it seems to be a great Windows tablet. But I already broke one of the pins in the Micro USB power connector. Funny thing is the socket in the tablet is a rectangular Micro-A and the power cable plug is Micro-B (un-even shape which makes you plug in the right way if the socket is also Micro B). One can easily put the Micro-B plug in the Micro-A socket in the wrong way and if you force it, it will break the pins inside. Just like I did today! I don't know who in the world made this choice! I have been using Android phones which correctly use a Micro-B socket and Micro-B plug!
For my issue, I will try to call Dell service and see whether they will replace the connector. :-(
itoleck
1 Message
0
March 22nd, 2014 08:00
Darryl_Gittins
49 Posts
0
March 22nd, 2014 11:00
Condolences. That especially Profane word removed as per TOU> when a kid is burned by Substitute character removed as per TOU> design. Thanks Dell. On the up-side, you should see the Venue Pro 8 in fire-sale clearance bins soon. Don't buy a reconditioned one though. You can be sure it's had its pins bent and then re-straightened for a fast sale.
nickrose
1 Message
0
April 3rd, 2014 10:00
My USB stopped working, and after reading these posts I feared the worst. The socket, while obviously very fragile, looked OK.
For other reasons, I did a full restart. The USB now works !
Has anyone used it with USB devices beyond simple things like flash drives ?
joevans3
3 Posts
0
April 3rd, 2014 14:00
I got a micro to USB female adaptor and could use thumb drives great to play movies etc. I read that it works well with keyboard or mouse.
However, it did not work as hoped for my SSD. Apparently, the micro usb port will only work for data OR for power, so any device sucking power through the usb will not work well. You can't just plug in your 3 TB movie drive for now.
I read that you can get a "Y" adaptor and hook it to power on the one side and to a drive on the other side, but at that point, you have so many cables going, I don't know what the point is.
moon12345
2 Posts
0
April 15th, 2014 15:00
davidsmi
14 Posts
2
April 15th, 2014 16:00
A co-worker of mine was admiring my Dell Venue Pro 8 today. I told him it only had one problem - the USB connector and recommended that he didnt buy it.
Dell is taking all these broken units, fixing the connector (not improving) and putting them on cheap. They will show many people their poor engineering as these systems get recycled.
Both my Surface and iPad 3 connectors work - sometimes my Surface connector doesn't fit 100% and doesn't charge - but it isn't broken.
Werditgo
1 Message
1
June 15th, 2014 02:00
Devedander
42 Posts
1
June 15th, 2014 10:00
Darryl_Gittins
49 Posts
1
June 15th, 2014 11:00
Mikerman
915 Posts
0
June 15th, 2014 19:00
NewlyDisappoint
2 Posts
0
June 16th, 2014 08:00
My son's 5 month old Venue 8 has just been bricked. Great thing is, there is no asset tag on the outside (we bought it through Staples -- not sure if that matters, but the tag is not there along the edge), and since it is bricked, there is no way to retrieve it from the running device. Dell was very helpful. As soon as I fix the device far enough that we can retrieve the tag, they are willing to consider if they can replace/repair it. Until then, however, the fact that I have a broken Dell device physically in my hand is not sufficient proof that I have a broken Dell device ...? Anyway, no help, no solution, no mas. I'm done buying personal devices from Dell.
- Wes
Darryl_Gittins
49 Posts
0
June 16th, 2014 10:00
Darryl_Gittins
49 Posts
0
June 16th, 2014 18:00
MrHalliday
14 Posts
0
October 22nd, 2014 09:00
I have had my DV8P back to Dell once already to repair
the power/micro usb connector which fails for many users.
Now the last week it is getting loose again and fails to charge half the time.
I hard-taped the cable into the port when I received it back the last time, hoping to reduce wear, but it isn't working out.
After it goes out of warranty,
I am afraid the repair may be expensive.
I consider it a design flaw,
and would gladly swap this tablet out for
some other model without this connector issue,
but I doubt Dell will do that,
and expect to own a brick.
Darryl_Gittins
49 Posts
0
October 22nd, 2014 13:00
I like your optimism, Mr. Halliday, but the DVP8 has been out for a year now and Dell has done nothing so it's not going to happen, I'd think. On the up-side, expect to see a lot of similar devices hitting the market for the holiday season. Amazing hardware at incredible prices. $200 will buy a lot of machine.