genghiskhano
1 Copper

Dell latitude 10 ST2e won't Boot after windows 10 upgrade

Hello,

I recently tried upgrading my tablet to windows 10 using a USB drive, everything went fine but on the final reboot the tablet didn't come back on, when I try to turn it on the power and the camera light flash once but nothing happens.

I've tried removing the battery and draining it but this didn't fix the issue.

Thank you for your help in advance,

0 Kudos
2 Replies
Community Manager
Community Manager

RE: Dell latitude 10 ST2e won't Boot after windows 10 upgrade

Hi genghiskhano,

Thanks for posting.

Apologies that your system is not working as you expected.

Unfortunately Windows 10 is not supported on this device.  You may be able to get it to boot back into the BIOS to re-install the Windows 8 OS.  Here is a post from another user that may be helpful.  Otherwise if you may need to contact Tech Support or Out of Warranty support for further troubleshooting.  You can contact Tech Support at 1-800-624-9896  or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


0 Kudos
30501_TD
1 Copper

RE: Dell latitude 10 ST2e won't Boot after windows 10 upgrade

Did you check the UEFI mode under BIOS?  www.dell.com/.../SLN300634