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December 11th, 2013 08:00

DirecTV GenieGo app works on all of my Android devices except Dell Venue 8

I'm trying to get this app to work on a brand new (stock, unrooted) Dell Venue tablet with Android 4.2.2 Jelly Bean.  It installs fine, but when I open the app all I see is a blank (black) screen.  GenieGo Android App Version 2.0.013 was released yesterday but it still doesn't work on the Dell Venue.  Originally I thought there might be a problem with the app, but now I'm beginning to suspect something is wrong with the Dell Venue.

I purchased the Dell Venue tablet specifically to use with GenieGo, so if it's never going to work, I may return it for a different product that I know will work with GenieGo.

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December 20th, 2013 10:00

I updated to Android 4.3, but GenieGo still doesn't work (goes to a blank black screen).  What is so unique about the Dell Venue?  Is it the Intel Atom processor?


One clue is that if I leave the DirecTV GenieGo app running, it will eventually completely fill up my memory.  Not sure who is to blame here, the app developer or Dell, as the app works fine on all of my other Android devices.

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