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November 29th, 2017 09:00
How to Install the Network Driver after a fresh Windows 10 install on Venue 5130 32 bit
I'm posting this because it took me about 4 hours to figure it out...got no help from dell support chat.
I have an old Venue 11 32bit. I flashed BIOS to A17. Did clean install of Windows 10 from USB stick. Could not get the latest Network Driver (5130_Network_Driver_0WGYT_WN32_3.7.2.63715_A06.EXE) to install. Kept getting error:
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“The installer can not run on this platform. Please select package for your operating system.”
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No other driver available. What did work was using 7-Zip to unpack the .exe and then installing through the "Update Driver" button in Device Manager. Worked for both Wifi and Bluetooth. Hope this helps someone.
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robert p
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9.4K Posts
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November 30th, 2017 05:00
Hi loungesong,
Thanks for posting your solution so that other readers can see it.
OLahti
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December 6th, 2017 23:00
Thank you Loungesong for letting everybody here know the solution. Thumbs up!
Cutler Support
1 Message
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August 21st, 2018 16:00
Thank you for this solution! Why hasn't Dell update their installer so that it installs correctly?
Regards,
John Babbitt
Systems Administrator
Cutler Investment Group, LLC
Woz
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2 Posts
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December 12th, 2020 14:00
Thank you, your solution also worked for me, fixed both wifi and bluetooth which were unknown devices in the device manager. Like you say you have to manually install the drivers as both Window's and Dell's automatic solutions don't work.
a very big thank you
If anyone else updates a Dell Venue 5130 to Windows 10 and finds it virtually useless, I would recommend tethering the tablet to your phone and going to the Dell website and:
1) Download and install the bios 5130A20. Follow their instructions to install it
2) Download and install the Intel Atom Z3000 Chipset Driver from Dell. This should fix the touch screen and sound
3) Download 5130 Network Driver as described by loungesong. Once downloaded use the option to extract it rather than run. Then in device manager you will probably have two unknown devices. The one that has SDIO in its name is the wifi so manually update its driver using your extracted wifi driver and the other unknown device is the bluetooth so update its driver using the bluetooth driver.
That should give you a serviceable tablet.
macskasm
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March 11th, 2022 12:00
Thank you!!! I just registered here to say you Thank you! You are a genious!
Rangelk49
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July 28th, 2022 12:00
Gracias!
Rangelk49
2 Posts
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July 28th, 2022 12:00
Gracias! Muchas gracias!
cesguto
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February 9th, 2025 02:35
@Woz Perfect Solution