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January 26th, 2012 14:00

Streak 7 touch don't respond

i bought recently Dell streak 7 but i received it with a problem, its touch doesn't responded in certain area. i arrived back from America to Egypt and i called Dell call center here and they told me that they don't support my device!! so where is the international support warranty!! I'm very angry i bought a new tablet with such fatal error. what shall i do?

172 Posts

January 26th, 2012 15:00

Try to do a factory reset.

10 Posts

January 26th, 2012 15:00

the one from setting and privacy menu

172 Posts

January 26th, 2012 15:00

Did you do a factory reset or pin reset?

172 Posts

January 26th, 2012 15:00

If that doesn't work, try installing the latest update. Instructions can be found here:

streakblog.blogspot.com/.../new-patch-to-fix-docking-bug.html

10 Posts

January 26th, 2012 15:00

i did, but no use!!

172 Posts

January 26th, 2012 15:00

Try doing a factory reset by booting into the recovery menu: hold down the "volume +" and "power" button until the recovery menu appear.

10 Posts

January 26th, 2012 16:00

factory setting, no use.

new update failed to install model name not the same or something like that

10 Posts

January 26th, 2012 16:00

fota mode; name mismatch

172 Posts

January 26th, 2012 20:00

I have read a person mentioning this fota error over at xda developer forum, and they said that they were able to install the update by renaming the file to "Update.pkg" instead of "update.pkg". So give this a try and let me know if you are able to install the update or not.

10 Posts

January 27th, 2012 13:00

no difference :( what shall i do?

172 Posts

January 27th, 2012 14:00

Has your Streak 7 been rooted? Do you know if you are running stock rom, or a moded rom? I think you bought it used, and someone may have rooted the Streak 7 or have installed a moded rom with Clockwork Mod. That is why you are getting that error. Here is what you need to do:

1. You have to use fastboot to install the update. Here is some instructions on how to use fastboot.

forum.xda-developers.com/showthread.php

2. Using fastboot require that you flash a recovery.img file, NOT the update.pkg. Here is the link to download the recovery.img

forum.xda-developers.com/showthread.php

While you are at xda developers, become a member. The community there are more knowledgeable and can help you much more.

10 Posts

January 28th, 2012 03:00

i did them all but the line is still there and mt tablet is new not used

172 Posts

January 28th, 2012 08:00

So were you able to install the recovery.img on your Streak 7?

10 Posts

January 28th, 2012 12:00

yeaa i did and installed the package file but i have the same issue

10 Posts

January 30th, 2012 15:00

any other solutions

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