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October 4th, 2017 09:00

T01c wont proceed from recovery mode with adroid robot with examation point

Just as the subject states, im able to get my t01c003 into recovery mode but it will not proceed into the menu to allow me to select the restore or factory reset. Not sure what else to try. I couldnt even get it into that menu until i eventually held down up and down volume buttons and power button. No other combo would do anything. Thanks Eric

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2.4K Posts

October 4th, 2017 16:00

Hi Eric,


Is the tablet out of warranty at this point? If it is, and it seems like nothing will work as stated, you might want to take a look at this thread and others like it but for the 3740 (this is not Dell endorsed but I think it could be something that would help). The open source files for the tablet can be found here. *Note only do this as a last resort and if out of warranty, if you're in warranty it might need to be serviced. 


I hope this helps,

Brad

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