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September 28th, 2016 23:00

Venue 8 pro won't turn on

My venue 8 won't turn on. Here's what I've tried so far: Plugging it in to charge, I've tried holding power button for many seconds, power & volume down,  power & volume down than releasing power (and visa-versa),  and tons of other combinations with the power, up and down buttons. I have only had my venue for 9 months, could it be dead?

9.4K Posts

September 29th, 2016 08:00

Hi abdvorak,

Thanks for posting!

Make sure your tablet is charged using either the charger that came with your tablet or a known good charger.  Does the charging light come on?  If so, charge it for at least 24 hours, then try holding the power button for at least 10 seconds.  

If that's not working, since you're still under warranty, you could try contacting Tech Support.

Regards,

Robert

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