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1 Rookie

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46 Posts

5326

December 17th, 2017 21:00

CloudIQ, How to use? doesn not accept my login info

Hi,

I'd like to use CloudIQ to have an online dashboard and AFAIK this is free for every one with a Unity box. When clicking on the Icon on the right top of unisphere a windows opens and asks for an EMC login. I enter my user and password (which is registered and works everywhere which a normal account is needed but nothing happens and it goes back to username page and asks for username.

Is there any other thing I should do in order to use CloudIQ? Or any special account is needed ?

Thanks

1 Rookie

 • 

46 Posts

December 22nd, 2017 11:00

Thanks but I get this error.

Would you please save or copy the article or upload it anywhere for me to read?

Capture.JPG.jpg

4 Operator

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4.5K Posts

December 22nd, 2017 11:00

Please see the below article

https://support.emc.com/kb/504134 Unity: ESRS and CloudIQ Master Checklist

glen

4 Operator

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8.6K Posts

December 26th, 2017 10:00

can you access *any* of the knowledgebase articles on support.emc.com ?

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