Reimaging of Unity 300

Hi,

Thanks for your question. This guide should allow you to do a factory reset. https://dell.to/3NgmTMb

Let us know if you have any additional questions.

Hello Josh,

thanks for sharing the link.

please, i was going through the link which you shared it mentioned:-

Note:  If the Management IP is not available over the network, you will need local on-site access to the SPs  Service Port, along with a Windows client that has the IPMITool installed.  As an alternative, connect to either SP over IPMI, and assign a temporary network IP address to the SP using the svc_network service command. This will also enable SSH access by default to this IP. You can also do this for the other SP, if required.  From that point, you can connect to the system remotely.

I dont know the ip address, I able to connect through service port on IPMI tool but it asking me the password which i dont know.  i tried some of the default password like service/service admin/service admin/admin etc but no luck.  

the link you shared i asking me to connect to service port and run the command but i am unable to go on command promt. is there any solution?

Hello duahimanshu816,

The default username and password for the service account is as follows:

Username= service

Password= “service”

I would try that to see if you can get access or not.  If you still can’t get access then the only other way to get access is for support to reset the passwords on the system. 

Here is another kb that you can try to see if it will let you get access to your system.

https://www.dell.com/support/kbdoc/en-us/000022355/dell-emc-unity-how-to-change-unlock-reset-the-admin-or-service-passwords?lang=en

If you have the original boot disk and orignial first 4 system vault disk. then you can reiamge it simpe. but if your first 4 system valut disk was lost or broken. It will be hard job to reimage the disk. 

hello . please tell me how can make bootable usb 

Hi,

Thank you for your question.

If you are a Dell Partner you can follow this https://dell.to/45fn3fe If not you will have to contact phone support.

Let us know if there is anything else we can help you with.