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Gate keeper error
The gatekeeper device (while using the Base Daemon) has an error (Please see the Log file)
I am begginer in storage. If someone can help me with this error. what it is and how to recitfy that will be helpful to me.
mb_live
33 Posts
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April 25th, 2013 09:00
Hey kgoudus,
This is extremely vague. Can you post what command you were trying to run when you got this error?
It could be a multiple of issues, but would need at least somewhere to start.
Anonymous User
242 Posts
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April 25th, 2013 09:00
Thanks for the Reply.
I used symcfg list -thin -pool -GB
Anonymous User
242 Posts
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April 25th, 2013 10:00
I am sorry to ask this silly question. As you guys are telling me to chek the host detials, i am not able check anything on that array. If i can know the host then i can run commands in CLI and then i can check zoning.
I am trying to check the hosts and devices connected to that array but i cant.
I will try with Management Console.
The problem is solved.
Thank you to all who helped me in this situation.
dynamox
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April 25th, 2013 10:00
verify that this host is still zoned to that array and if gatekeeper devices (typically 3mb devices) are mapped/masked to this host.
rtkaeser
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April 25th, 2013 10:00
Register for a support account at support.emc.com and all the books you need are located there. You will want the Solutions Enabler group of Manuals. Good luck.
mb_live
33 Posts
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April 25th, 2013 10:00
Are you familiar with the symapi log at all? typically located in var/symapi/log
Look for the latest time stamp and that will give a more descriptive error to know if it's more on a communication issue or maybe a permissions issue
dynamox
2 Intern
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20.4K Posts
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April 25th, 2013 10:00
how many arrays are zoned to this host, if there are multiple arrays can you run the same command + sid number to figure out which one is causing the issue. It could be that gatekeepers got removed from that host.
dynamox
2 Intern
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20.4K Posts
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April 25th, 2013 10:00
would you mind sharing with us how you resolved the issue.
Thanks
Anonymous User
242 Posts
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April 25th, 2013 10:00
How to check the hosts. i tried to check the devices but it is giving same error
Anonymous User
242 Posts
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April 25th, 2013 10:00
Sure,
I asked my lead. He just added new gate keeper devices to that array
Anonymous User
242 Posts
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April 25th, 2013 10:00
I am not that much familiar with symapi log.
I will try to find out the log file and check the time stamps
dynamox
2 Intern
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20.4K Posts
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April 25th, 2013 10:00
thank you
Anonymous User
242 Posts
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April 25th, 2013 10:00
Thanks for the advice. Will create account shortly.
Anonymous User
242 Posts
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April 25th, 2013 10:00
H:\>symcfg -sid 761 list -thin -pool -GB
Symmetrix ID: 000195900761
The gatekeeper device (while using the Base Daemon) has an error (Please see the
Log file)
Anonymous User
242 Posts
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April 25th, 2013 10:00
And if you any documents or any commands which you can share to a beginner. Please share it here.