CX3 factory reset

Try clariion/clariion!

Thanks but that didn't work.

I have now discovered the main IP address but I still need a username and password. The same for the /setup page.

Is there a tool that can reset the details?

II.

DIRECTIONS FOR PPP CONNECTION FOR XP

You can use this to run EMCRemote into SP as well.

To set up the direct serial port connection to the array follow these steps: 

Note: Remote Access Services and Network and Dial-Up Settings are  installed by default during the initial installation of Windows 2000.

Follow these steps:

1. Select Start -> Settings -> Network connections -> New connection wizard
2. When the Network Connection Wizard starts, click Next to begin.
3. Select "Set up and advanced connection" ->Next->" Connect directly to another computer" button and click Next.
4. Click the Guest button.
5. Click Next.  Name the connection (whatever you would like), Click Next.
6. On the Select a Device pull down menu, select Communications between  two computers (COM1) or select COM2 if the cable is connected to COM2  and click Next.
7. On Connection Availability window, select "Anyone's use."
8. Click Next.
9. Click Finish.
10. The Connect dialog box with the name that you assigned to it displays (prompting with user name and password fields).
11. Click the Properties button.
12. In the Properties dialog box under the General tab make sure COM1 or  COM2 (if connected to it) and click the Configure button (enable  hardware flow control should be checked).
13. In the Modem Configuration dialog box click the Maximum Speed pull  down menu and select 115200 bps. Click OK to close the Modem  Configuration dialog box.  
    
    If prompted for flow control..Flow Control: None (verify that Autodetect and ANSI are selected for terminal emulation)
    
    ** Flow control is hardware, and data bits is 8, Parity None, Stop bits 1...This is for HyperTerminal 
    
    Note:  Verify that the computer or Service Laptop is correctly  configured to receive the IP address from the FC4700 array. Click the  Networking tab of the Properties dialog box, highlight Internet Protocol  (TCP/IP) and click Properties.  Under the General tab verify that the  Obtain an IP address automatically and Obtain DNS server address  automatically buttons are both selected.  Click Cancel to back out of  that menu or click OK to accept any changes that you have made.
14. Click OK to close the Properties dialog box.
15. In the User name field enter the following: clariion.
16. In the Password field enter the following: clariion!.
17. Check the Save Password check box to save the password. 

SWEET!!!!!

Thanks dude, that worked. I have managed to create a new account and set the IP addresses and now have complete access.

Thanks once again.

Help! I have tried to establish the PPP connection as described above but when I try to connect it gives me a username/password error. Any ideas please.

For the AX4-5FX storage system is running Navisphere Express, what is the solution to set the IP address (or factory reset) of SPA/SPB.

Regards,

Masud

You can change IP address by going to setup page itself.

Refer KB Article dynamox has mentioned above to setup a PPP Connection and go to setup page for it.