Clariion CX600

Do the first 5 drives still contain the FLARE operating system ?

• If not, you need help from EMC and have these 5 drives reimaged again. There's no way you can do this yourself.
  
• If the CX still boots, you can connect to it over a serial cable and open a PPP connection to 192.168.1.1 and start configuring the Array, including ip addresses.
  

So where do you stand now ?

I was doing several tests, I could not get cable db9, I hope to have tomorrow.
where I can download the Navisphere?

Navisphere Manager runs on both storage processors, so you don't need to download / install this anywhere. Simply go to http:// of SPA or SPB> and that's it.

This discussion has been moved to the Unified Storage community where it should get a broader audience.

when trying to connect to the RS232 port, displays the following error:
checking username and password...
Eror 721: remote computer did not respond

any idea what could be wrong?

I connect with hyperterminal and shows me this

El mensaje fue editado por: JoelGav

Check out Primus emc139286

		What is the meaning of ErrorCode: 0x0000018F?
		Product: CLARiiON CX3-20
		Product: CLARiiON CX3-40
		Product: CLARiiON CX3-80
		Storage processor fails to boot properly.  May be in a constant (rolling) reboot condition.
		ErrorCode: 0x0000018F, Description: Data Directory Boot Service Not Loaded Error!" observed in the serial output screen.
		Vault location (000, 001, 002) drives either replaced or swapped with other drives.
		During the boot process, the Data Directory Boot Service (DDBS) is unreadable and prevents access to the storage processor operating system image.  This normally indicates a backend issue (drive, loop, cable, enclosure, etc.) and not a corrupted image.  Under specific and rare circumstances, the DDBS image may have become corrupt due to a rebuild issue. The following versions of FLARE have the potential for this DDBS partition not to rebuild properly: CX3-20 03.22.020.5.00x  CX3-40 03.22.040.5.00x  CX3-80 03.22.080.5.00x
		Check for backend bus issues such as bus speed differences or other items such as drive, cabling or enclosure issues related to the boot drives. If only one SP is in a 'rolling' reboot condition, DO NOT attempt to reboot the peer SP.  See solution emc139469 for information on how to fix a single SP 'rolling' reboot condition.  If both SPs are in a 'rolling' reboot condition, contact CLARiiON TS2 for support.  Engineering involvement will be required and a procedure provided at that time. The following Release 22 code does not have the issue as described in solution emc139469: CX3-20  - 03.22.020.5.505 or 506 CX3-40  - 03.22.040.5.505 or 506 CX3-80  - 03.22.080.5.505 or 506 Upgrade the array to FLARE Release 22 Patch .505 or Patch .506 to resolve the issue.
		The commands (nduloadbios) described in Step 2 of emc139285 can be run at any time with no adverse effects. If you are not sure if an array is affected by the issue described in emc139469, you can run these commands even if they may have been run previously.  Since they do not require a reboot to take effect, they can be run at any time.  To verify that the commands were run, you can check the kt_std file shortly after executing the commands.  Look for a line entry prefixed with "FW_DL."  So if you have SPcollect data from the array taken some time after the commands were run, these entries would be in the ktrace data, assuming the tracing hadn't already wrapped over them.

So Hyperterminal over RS232 ? If you can see some boot sequence, at least the cable is ok.

Hmmmmm. an error like "Data Directory Boot Service Not Loaded Error!"  doesn't sound good.

I wonder if this could be a msg from the hardware saying it's missing the Operating System. And if that's the case, you need to have the first 5 drives reimaged. Let me check if I can find anything on Primus.

With  your help I on the right track, I could determine which are the first 5  drives and put them right, the SP left me without any alarm.
The drive 9 shows me a alarm, not how important is this.
but  still I can not do PPP connection, follow this guide I found to make  the connection but does not work, https: / /  community.emc.com/thread/109402 not know if it's because I am working  from a windows xp virtual Windows 7 because since I could not find how to make the PPP connection for the serial cable

I was able to solve the connectivity problem and begin configuration.
Thanks RRR.

I'm glad it worked out for you !