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December 1st, 2014 07:00

Connection Utility Java Problem

Hello guys. I'm trying to install Connection Utility on my Win7 64Bit Laptop and the following message comes up before the installation starts:

Already installed and tested java on my browsers Does anyone have any ideia why is this happening?

Thanks

Capture.PNG.png

27 Posts

December 1st, 2014 08:00

Hi Matos,

Is your installed Java version 32bits? Must be 32bits, Java 64bits will not gonna work.

Check if you have more then one version of Java installed in your system that can cause problems, and do not update to the latest Java 8.

R/Andre

2 Posts

December 1st, 2014 08:00

Thanks a lot André. Had two Java versions on my system. just removed the 8.0 and it's on!

Community Manager

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6.4K Posts

December 11th, 2014 20:00

From the screenshot you can see, this is clearly the java installation problem. Glad to see you have solved this problem and thank you for your update.

1 Message

April 8th, 2016 10:00

Hello,

I'm trying to install the connection utility and get the same message. I'm using the latest version of java 32 bit and windows 10 and 7 get the same message. I need to assign and IP address to a new EMC VNX

Any thoughts?

4.5K Posts

April 11th, 2016 09:00

Use JAVA 1.7.51, not the newest one and see if that works

glen

6 Posts

April 25th, 2016 07:00

Glen, where can I get that version? I couldn't find it on Oracle's archived java versions website.

5 Posts

April 25th, 2016 12:00

Uninstall all version of JAVA and install 6.0 and 7.0 on your system. This will allow you to log in to get it to Unisphere.

Note: if you have only Java 6 it will allow you but even 7 is recommended as some Unisphere use some file of Java 7.

Hope it help you.

4.5K Posts

April 25th, 2016 13:00

Found it here

http://http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html

glen

Oops - that link won't work - I searched for Java 1.7 Oracle archives, needed to click through a couple of links

This was the first link

http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html

Then click on the embedded link to the archive page

Java SE 7 Archive Downloads

Go to the Oracle Java Archive page.


Eventually I got to this link


http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html#sjre-7u51-oth-JPR


Remember to get the 32-bit version

1 Message

July 12th, 2016 09:00

Any idea when they plan to fix this? 32 bit architecture and a Java version that has been compromised (CVE-2013-2590) for nearly a year?

6 Posts

July 26th, 2016 10:00

Better a late response than never responding?  lol.   Thank you.  That version worked.

7 Posts

October 31st, 2017 11:00

Brutal...I had to basically make my entire system insecure to install that stupid Connection Utility. I got u51 to work as well. Really come one EMC that just sucks.

4.5K Posts

November 15th, 2017 13:00

Please see the following KB article:

https://support.emc.com/kb/500891 ETA 500891: VNX1, VNX2, AX4-5 Series: Unisphere Manager and Unisphere Service Manager GUI may not open if the Microsoft Windows Client system is running Java JRE 9.x.

glen

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