Highlighted
jcandiello
2 Bronze

VNX and ESRS IP Client: What you should know.

The ESRS IP Client for VNX software monitors the operation of your EMC® VNXfor block and legacy (CX, CX3, CX4, and AX4-5 series) systems for error events and automatically notifies your service provider of error events. It also provides a path for your service provider to use to securely connect to your monitored VNX for block and legacy systems.

For planning the installtion of ESRS IP Client:

Secure Remote Support IP Client for VNX Requirements and Installation 1.1

Download the ESRS IP Client v1.1:

EMC Secure Remote Support (ESRS) IP Client v1.1

ESRS IP Client v1.1 release notes:

Secure Remote Support IP Client for VNX 1.1.0.1 Release Notes

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2 Replies
YKC1
1 Copper

Re: VNX and ESRS IP Client: What you should know.

Hi,

Besides ESRS gateway, may I know if we are able to support Centralized monitoring with modem dial-in?

Can we make use of the existing CX management workstation to provide the remote dial-in (via modem) for support to access VNX?

Rgds,

Yeo KC

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zerothehero
2 Bronze

Re: VNX and ESRS IP Client: What you should know.

Hi.

What if the customer doesn't want the possibilty to directly connect to the VNX from outside?

Or if the customer only wants to enable it on demand?

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