The ESRS IP Client for VNX software monitors the operation of your EMC® VNX™ for block and legacy (CX, CX3, CX4, and AX4-5 series) systems for error events and automatically notifies your service provider of error events. It also provides a path for your service provider to use to securely connect to your monitored VNX for block and legacy systems.
For planning the installtion of ESRS IP Client:
Download the ESRS IP Client v1.1:
ESRS IP Client v1.1 release notes:
Besides ESRS gateway, may I know if we are able to support Centralized monitoring with modem dial-in?
Can we make use of the existing CX management workstation to provide the remote dial-in (via modem) for support to access VNX?
What if the customer doesn't want the possibilty to directly connect to the VNX from outside?
Or if the customer only wants to enable it on demand?