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May 25th, 2021 23:00

VNX5200 login problem

Good day,

In the last few days I found I can't log into my two VNXs

I get the unisphere windows but its white without the text boxes for user and password, and even if I try to insert them blindly it doesn't work

I tried it vie IE and via VNX launcher, on several computers including Windows 7 computer

Unisphere Service manager Launcher works fine

How will I be able to manage my VNXs with this problem? (Or the time has come to throw away two working VNXs)

Moderator

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7.1K Posts

May 27th, 2021 08:00

Hello Infinity_sup,

Based on the information that you have provided I would say that your issue is java related.  If you look on your system and see when your java was last updated I am sure that it was just recently.

Moderator

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7.1K Posts

May 26th, 2021 10:00

Hello Infinity_sup,

Here are a couple of links to some kb’s that maybe of assistance.

https://dell.to/3hRnl6F

https://dell.to/3fKjzJD

May 26th, 2021 22:00

Thank you for your response

I have Java on my computer (the Unisphere worked until about three weeks ago)

I tried the chrome extension same behavior

Could this be connected to the flash stopped being supported?

EMC_Error.png

May 29th, 2021 23:00

Yes, I have updated to Java 291 recently,

Should I try to go back to Java 281?

Should I keep a computer with out of update Java in order to keep working with the VNX?

May 30th, 2021 00:00

Hi Sam,

I have reverted Java to 8u281 and the VNX management returned to life

Thank you

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427 Posts

May 30th, 2021 03:00

if i have learnt one thing, its best not to mess with java when its working

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