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masax1313
1 Copper

where can i find support end date of EMC hardware products

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Dear Folks,

Where can i find support end date of  EMC hardware products.Is there any link support.emc.com

Regards

Masax

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Ken.Whitehead
1 Nickel

Re: where can i find support end date of EMC hardware products

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Masax,

https://support.emc.com/products/  

Select the product you are looking to know about and the life-cycle will be on the left side of the page titled service life.,

I hope this helps,

Ken

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kelleg
5 Rhenium

Re: where can i find support end date of EMC hardware products

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Was your question answered correctly? If so, please remember to mark your question Answered when you get the correct answer and award points to the person providing the answer. This helps others searching for a similar issue.

glen

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masax1313
1 Copper

Re: where can i find support end date of EMC hardware products

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Hi Ken,

Much Appreciated its shows GA from Aug'13  but where can I get the end of support date or EOPS for EMC 5400. Or what is general policy for EOSL of EMC products.

Any Idea.

Thanks Masax

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Ken.Whitehead
1 Nickel

Re: where can i find support end date of EMC hardware products

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I have reviewed the xls and do not see a published EOL date for the VNX5400.

I will have to keep looking to get you the right answer

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Rainer_EMC
5 Iridium

Re: where can i find support end date of EMC hardware products

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Hi Masax,

general policy for end of primary support (EOPS) is 5 years after end of sale (EOL).

The VNX2 series that includes the VNX5400 is actively being sold with no EOL date set.

So you can expect support until at least 2021

For comparison – the VNX1 series that was released 2.5 years before VNX2 went EOL end of 2014/2015 and has EOPS of Dec 31 of 2019/2020

Hope that helps

Rainer

masax1313
1 Copper

Re: where can i find support end date of EMC hardware products

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Thanks Rainer for the information .Much Appreciated .

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Rainer_EMC
5 Iridium

Re: where can i find support end date of EMC hardware products

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You’re very welcome

Rainer

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