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August 13th, 2015 04:00

E-mail me this report not working

I have a custom report. From my custom report, when I click on "E-mail me this Report", it says report sent. But I didn't receive any mail. I clicked on Setting in top and my Email Address is correct? What could be the issue. I'm using 3.6 SP2.

48 Posts

August 13th, 2015 04:00

The mail server is defined in the global APG properties file (apg.properties) located at:

  • Linux & Solaris: /opt/APG/bin/apg.properties
  • Windows: C:\Program Files\APG\bin\apg.properties

You should check these settings and verify your connectivity to the relay.

mail.host=localhost

mail.smtp.user=

mail.smtp.password=

Also you might need to take a look at these files for scheduled reports

  • Linux & Solaris: /opt/APG/Web-Servers/Tomcat/Default/conf/module.properties
  • Windows: C:\Program Files\APG\Web-Servers\Tomcat\Default\conf\module.properties

Restart Tomcat and Alerting-Backend to apply your changes in the active environment.

Also updating .properties could requires a update of the service. /opt/APG/bin/manage-modules service update --service_name

5 Practitioner

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274.2K Posts

August 14th, 2015 04:00

Thanks for your help. It worked.

2 Posts

September 10th, 2015 18:00

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