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August 10th, 2017 09:00

EMC Host Interface agent error

we get the below error when we try to restart the agent. is there any way to fix this without reinstalling the agent.

SRM_Host_agent_error.jpg

141 Posts

August 11th, 2017 05:00

Hi srikanthvamaraju,

According to Microsoft technet Error 1067 could be caused by a few things ranging from corrupted files to insufficient privileges.

You can try starting it from an admin powershell with: Start-Service -DisplayName “EMC Host Interface” -Verbose to see if it gives more information on the issue.

You can also take a look at the windows event viewer to see if there are more details on the error.

regards,

Isaka

August 24th, 2017 08:00

when i run the command  i get below message.

VERBOSE: Performing the operation "Start-Service" on target "EMC Host Interface (EMCHost.exe)".

In cimomlog file below is the error we see:

ECOM: -E- Security manager initialization failed. Check whether the security plugin exists and is set up properly. Aborting..

141 Posts

August 29th, 2017 06:00

Hi srikanthvamaraju,

Could you provide the full error message ?

Was the EHI client installed with admin privileges ? Do you have any security software on the host that could prevent EHI from installing correctly ?

This could be related to KB 442948

regards,

Isaka

5 Practitioner

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274.2K Posts

August 29th, 2017 09:00

Please try the following:

ECOM: -E- Security manager initialization failed. Check whether the security plugin exists and is set up properly. If you receive the above errors, complete the following steps:
1. Change directory to /opt/emc/ECIM/ECOM/thirdparty and issue the following command: [root@losaz134 thirdparty]# ./cstadmin initialize /opt/emc/ECIM/ ECOM/conf/cst
2. A request for a lockbox passphrase displays. Enter a text string for the passphrase: Enter lockbox passphrase: Confirm passphrase:

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