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January 24th, 2008 23:00

After re-install mcafee, how to restore subscription?

I recently purchase a new DELL pc, and the package included 15 months of subscription of McAfee anti-virus. Without aware of activation, I reformatted my new DELL PC without activate the McAfee. Now I reinstall the McAfee anti-virus software from the CD that come with the system, it only give me 30 days trial.
 
How am I getting back my 15 months subscription to McAfee anti-virus? Who should I contact regarding this? been tried to contact McAfee, no response. Trying to email DELL, website error.
 
Thanks in advance for any good advice.
 
 

1 Message

January 31st, 2008 12:00

I had the same problem. First I had a chat with Dell agent, then the agent suggested me to talk about this with McAfee. So I then had a chat with McAfee agent and the agent then restored my subscription for 15 months.

2 Posts

January 31st, 2008 22:00

I manage to contact McAfee customer support, they said already restore my 15 months subscription. Wondering how do i check and confirm that? TIA.
 
 
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