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Hi littlejd23,

Welcome to Dell Community Malware Removal Forums,

Sorry for the delay in getting to you, I'm K27 and i will be reviewing your log for you.

Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.

Please Print or Save to Notepad all instructions and please follow them carefully and if there's something you don't understand or that will not work please let me know and we will go through it together.

Please DO NOT use this system for anything apart from visiting this forum and other sites I direct you too, as this will only make the cleanup process all the more diffecult.

Failure to reply in three (3) days will result in this topic being marked as inactive, in you need more time then that is fine, but please let me know.

I have made a personnel decision to not offer help to those with P2P programs or cracked software installed, if you have it installed please remove it now. If you have it installed and do not know how to remove it, let me know and will will remove it for you.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

.
I need to see some additional information about what is happening in your machine.
Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.com
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explanation about the tool.
• When done, DDS will open two (2) logs

• Save both reports to your desktop.
• The instructions here ask you to attach the Attach.txt.

• Instead of attaching, please copy/past both logs into your next reply.

• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE

Please COPY/PASTE your MBAM log and BOTH DDS logs.

Thankyou,
K27.

Hi littlejd23,

Do you still require assistance?

This topic is Inactive.....

The fixes in this topic were written specifically for this user, following them may cause harm to your machine and render it a brick (useless)

If you are the original poster and would like further assistance please post a fresh HJT log and details of the problems you are having.

All other user's, please read THIS page and then please start a New Topic at the top of the Malware Removal Forum by clicking the button.

Thanks,
K27.

Im sorry I never responded to your original post, however I still have the problem we were discussing.  I hope you will still be willing to work with me.  I reposted but bugbatter said to just respond to your last post since it was only a week ago.  Let me know what you would like for me to do.

Thanks

Jen

Hi littlejd23.

Please follow the instructions in my last post, (not the one where I closed the topic, the one before that) and please post the relavent logs.

That's two (2) log's from DDS and the MBAM log. Please copy/paste them back to this thread. Please do not start a new topic.

Thanks,
K27.

Hi littlejd23,

Your Welcome.

MBAM is very out of date, please re-run it, following these instructions.

• Double click your Malwarebytes desktop icon
• Click the UPDATE tab at the top
• Scan for and install any updates it finds, you may be asked to reboot the system, please do so.
• Then please check for update again until you get the "You Have the latest Database" message
• Then choose the SCANNER tab and run a QUICK SCAN
• Once finished if MBAM found anything please click Show Results
• Make sure EVERYTHING has a check in the box next to it and then click Remove Selected
• Post the MBAM log results back to this thread

NOTE: If MBAM encounters a file that is hard to remove it will prompt for a delete on reboot, answer yes to this and once rebooted please run another scan and post that scan's log results along with the log results from before reboot which can be found under the LOGS tab of Malwarebytes.

Then Please Disable all Anti-virus/Anti-Spyware/FireWall on your machine(instructions via links below)

• Anti Virus
• Anti Spyware
• Firewall

• Then Please download Rootkit Unhooker and save it to your desktop.
  
• Double-click RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan
• Check Drivers, Stealth Code, Files, and Code Hooks
• Uncheck the rest, then click OK
• When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
• Wait till the scanner has finished then go File > Save Report
• Save the report somewhere you can find it. Click Close
• This log may be very large so please use multiple post's if need be.

Note** you may get the following warning. It is ok, just ignore it.

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

Please post the fresh MBAM log and the RKU log back to this thread.

Thanks,
K27.

MBAM Log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4450

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/19/2010 7:37:29 PM
mbam-log-2010-08-19 (19-37-29).txt

Scan type: Quick scan
Objects scanned: 172805
Time elapsed: 14 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Rootkit Log:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2066816 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2066816 bytes
0x804D7000 RAW 2066816 bytes
0x804D7000 WMIxWDM 2066816 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF7FEA000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 1306624 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xBF077000 C:\WINDOWS\System32\ialmdd5.DLL 929792 bytes (Intel Corporation, DirectDraw(R) Driver for Intel(R) Graphics Technology)
0xF81C9000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xAA511000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF7F36000 C:\WINDOWS\system32\DRIVERS\bcmwl5.sys 425984 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0xF7CFF000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xAA61E000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA9EE8000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xF7EF3000 C:\WINDOWS\system32\drivers\STAC97.sys 274432 bytes (SigmaTel, Inc., SigmaTel Audio Driver (WDM))
0xA9845000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xBF042000 C:\WINDOWS\System32\ialmdev5.DLL 217088 bytes (Intel Corporation, Component GHAL Driver)
0xF7DFD000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF7E7D000 C:\WINDOWS\system32\DRIVERS\SynTP.sys 192512 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0xF8343000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xAA11F000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF819C000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA904A000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xAA5A9000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xAA5F6000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF82CF000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xAA4EB000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xF7ECF000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF7FB2000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF7EAC000 C:\WINDOWS\system32\drivers\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xAA5D4000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 139264 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0x806D0000 ACPI_HAL 131840 bytes
0x806D0000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF827F000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF82F5000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF8314000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xF8182000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF82B7000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xAA41C000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF829F000 C:\WINDOWS\System32\Drivers\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xF8256000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF7E66000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA9AEB000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF7F9E000 C:\WINDOWS\system32\DRIVERS\sdbus.sys 81920 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0xF7FD6000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAA677000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF826D000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF8332000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF7E55000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF84F2000 C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys 65536 bytes (Broadcom Corporation, Broadcom Corporation NDIS 5.1 ethernet driver)
0xF7DDD000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF8542000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF8502000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xF8482000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF8642000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xF8512000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF8552000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA9FA7000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF85F2000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF8492000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF84D2000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF8522000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF8562000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF84B2000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF8582000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF8622000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF8532000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF84A2000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF8572000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF8472000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF85C2000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF85A2000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF84C2000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF86E2000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF8592000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF8602000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA9205000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF8632000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF8702000 cercsr6.sys 32768 bytes (Adaptec, Inc., DELL CERC SATA1.5/6ch Miniport Driver)
0xF8852000 C:\WINDOWS\system32\drivers\mbamswissarmy.sys 32768 bytes (Malwarebytes Corporation, Malwarebytes' Anti-Malware)
0xF8822000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF87B2000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF87CA000 C:\WINDOWS\System32\Drivers\MxlW2k.SYS 28672 bytes (MusicMatch, Inc., MusicMatch Access Layer KMD)
0xF86F2000 C:\WINDOWS\System32\Drivers\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF87D2000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF87C2000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF87BA000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF87AA000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF8812000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF881A000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF86FA000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF87E2000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF870A000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF87EA000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel(R) mini-port/call-manager driver)
0xF87DA000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF8762000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF888A000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF8946000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xF814D000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xAA3B4000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF892E000 C:\WINDOWS\SYSTEM32\DRIVERS\OMCI.SYS 16384 bytes (Dell Computer Corporation, OMCI Device Driver)
0xF8882000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF8886000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xAA595000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF8952000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF891A000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF89AC000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF8978000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF8A0C000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF89AA000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF8976000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF8972000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF89AE000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF89B0000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF8994000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF8992000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF8974000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF8B66000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF8BBA000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF8A65000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF8A3A000 PCIIde.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
0x042A0000 Hidden Image-->System.Windows.dll [ EPROCESS 0x82184C70 ] PID: 2216, 1069056 bytes
0x04270000 Hidden Image-->System.Windows.Browser.dll [ EPROCESS 0x82184C70 ] PID: 2216, 143360 bytes
0x7BF20000 Hidden Image-->System.Net.dll [ EPROCESS 0x82184C70 ] PID: 2216, 200704 bytes
0x79000000 Hidden Image-->system.dll [ EPROCESS 0x82184C70 ] PID: 2216, 241664 bytes
0x6C3A0000 Hidden Image-->System.Core.dll [ EPROCESS 0x82184C70 ] PID: 2216, 290816 bytes
0x6C6D0000 Hidden Image-->System.Xml.dll [ EPROCESS 0x82184C70 ] PID: 2216, 331776 bytes
0x043B0000 Hidden Image-->System.Runtime.Serialization.dll [ EPROCESS 0x82184C70 ] PID: 2216, 421888 bytes
0x6C680000 Hidden Image-->System.ServiceModel.Web.dll [ EPROCESS 0x82184C70 ] PID: 2216, 77824 bytes
==============================================
>Hooks
==============================================
ntkrnlpa.exe+0x0006AA9A, Type: Inline - RelativeJump 0x80541A9A-->80541AA1 [ntkrnlpa.exe]
[184]explorer.exe-->advapi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77DD1218-->00000000 [shimeng.dll]
[184]explorer.exe-->gdi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77F110B4-->00000000 [shimeng.dll]
[184]explorer.exe-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x01001268-->00000000 [shimeng.dll]
[184]explorer.exe-->shell32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7C9C15A4-->00000000 [shimeng.dll]
[184]explorer.exe-->user32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7E41133C-->00000000 [shimeng.dll]
[184]explorer.exe-->wininet.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x3D9314B0-->00000000 [shimeng.dll]
[184]explorer.exe-->ws2_32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x71AB109C-->00000000 [shimeng.dll]
[3376]mbam.exe-->advapi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77DD1218-->00000000 [shimeng.dll]
[3376]mbam.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x77DD1214-->00000000 [aclayers.dll]
[3376]mbam.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x77DD105C-->00000000 [aclayers.dll]
[3376]mbam.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x77DD11E0-->00000000 [aclayers.dll]
[3376]mbam.exe-->gdi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77F110B4-->00000000 [shimeng.dll]
[3376]mbam.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x77F11084-->00000000 [aclayers.dll]
[3376]mbam.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x77F11078-->00000000 [aclayers.dll]
[3376]mbam.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x77F110B8-->00000000 [aclayers.dll]
[3376]mbam.exe-->shell32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7C9C15A4-->00000000 [shimeng.dll]
[3376]mbam.exe-->shell32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x7C9C13E8-->00000000 [aclayers.dll]
[3376]mbam.exe-->shell32.dll-->kernel32.dll-->LoadLibraryExA, Type: IAT modification 0x7C9C163C-->00000000 [aclayers.dll]
[3376]mbam.exe-->shell32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x7C9C161C-->00000000 [aclayers.dll]
[3376]mbam.exe-->shell32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x7C9C15A0-->00000000 [aclayers.dll]
[3376]mbam.exe-->user32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7E41133C-->00000000 [shimeng.dll]
[3376]mbam.exe-->user32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x7E4112F4-->00000000 [aclayers.dll]
[3376]mbam.exe-->user32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x7E411208-->00000000 [aclayers.dll]
[3376]mbam.exe-->user32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x7E411340-->00000000 [aclayers.dll]
[3376]mbam.exe-->wininet.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x3D9314B0-->00000000 [shimeng.dll]
[3376]mbam.exe-->wininet.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x3D9314B4-->00000000 [aclayers.dll]
[3376]mbam.exe-->wininet.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x3D931450-->00000000 [aclayers.dll]
[3376]mbam.exe-->wininet.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x3D931350-->00000000 [aclayers.dll]
[3636]iexplore.exe-->advapi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77DD1218-->00000000 [shimeng.dll]
[3636]iexplore.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x77DD1214-->00000000 [aclayers.dll]
[3636]iexplore.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x77DD105C-->00000000 [aclayers.dll]
[3636]iexplore.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x77DD11E0-->00000000 [aclayers.dll]
[3636]iexplore.exe-->gdi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77F110B4-->00000000 [shimeng.dll]
[3636]iexplore.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x77F11084-->00000000 [aclayers.dll]
[3636]iexplore.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x77F11078-->00000000 [aclayers.dll]
[3636]iexplore.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x77F110B8-->00000000 [aclayers.dll]
[3636]iexplore.exe-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x0040106C-->00000000 [shimeng.dll]
[3636]iexplore.exe-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x00401098-->00000000 [aclayers.dll]
[3636]iexplore.exe-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x004010E8-->00000000 [aclayers.dll]
[3636]iexplore.exe-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x004010C0-->00000000 [aclayers.dll]
[3636]iexplore.exe-->mswsock.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x71A51178-->00000000 [shimeng.dll]
[3636]iexplore.exe-->mswsock.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x71A51184-->00000000 [aclayers.dll]
[3636]iexplore.exe-->mswsock.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x71A511A0-->00000000 [aclayers.dll]
[3636]iexplore.exe-->shell32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7C9C15A4-->00000000 [shimeng.dll]
[3636]iexplore.exe-->shell32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x7C9C13E8-->00000000 [aclayers.dll]
[3636]iexplore.exe-->shell32.dll-->kernel32.dll-->LoadLibraryExA, Type: IAT modification 0x7C9C163C-->00000000 [aclayers.dll]
[3636]iexplore.exe-->shell32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x7C9C161C-->00000000 [aclayers.dll]
[3636]iexplore.exe-->shell32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x7C9C15A0-->00000000 [aclayers.dll]
[3636]iexplore.exe-->user32.dll-->CreateWindowExW, Type: Inline - RelativeJump 0x7E42D0A3-->00000000 [ieframe.dll]
[3636]iexplore.exe-->user32.dll-->DialogBoxIndirectParamA, Type: Inline - RelativeJump 0x7E456D7D-->00000000 [ieframe.dll]
[3636]iexplore.exe-->user32.dll-->DialogBoxIndirectParamW, Type: Inline - RelativeJump 0x7E432072-->00000000 [ieframe.dll]
[3636]iexplore.exe-->user32.dll-->DialogBoxParamA, Type: Inline - RelativeJump 0x7E43B144-->00000000 [ieframe.dll]
[3636]iexplore.exe-->user32.dll-->DialogBoxParamW, Type: Inline - RelativeJump 0x7E4247AB-->00000000 [ieframe.dll]
[3636]iexplore.exe-->user32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7E41133C-->00000000 [shimeng.dll]
[3636]iexplore.exe-->user32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x7E4112F4-->00000000 [aclayers.dll]
[3636]iexplore.exe-->user32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x7E411208-->00000000 [aclayers.dll]
[3636]iexplore.exe-->user32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x7E411340-->00000000 [aclayers.dll]
[3636]iexplore.exe-->user32.dll-->MessageBoxExA, Type: Inline - RelativeJump 0x7E45085C-->00000000 [ieframe.dll]
[3636]iexplore.exe-->user32.dll-->MessageBoxExW, Type: Inline - RelativeJump 0x7E450838-->00000000 [ieframe.dll]
[3636]iexplore.exe-->user32.dll-->MessageBoxIndirectA, Type: Inline - RelativeJump 0x7E43A082-->00000000 [ieframe.dll]
[3636]iexplore.exe-->user32.dll-->MessageBoxIndirectW, Type: Inline - RelativeJump 0x7E4664D5-->00000000 [ieframe.dll]
[3636]iexplore.exe-->wininet.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x3D9314B0-->00000000 [shimeng.dll]
[3636]iexplore.exe-->wininet.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x3D9314B4-->00000000 [aclayers.dll]
[3636]iexplore.exe-->wininet.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x3D931450-->00000000 [aclayers.dll]
[3636]iexplore.exe-->wininet.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x3D931350-->00000000 [aclayers.dll]
[3636]iexplore.exe-->ws2_32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x71AB109C-->00000000 [shimeng.dll]
[3636]iexplore.exe-->ws2_32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x71AB10A8-->00000000 [aclayers.dll]
[3892]iexplore.exe-->advapi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77DD1218-->00000000 [shimeng.dll]
[3892]iexplore.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x77DD1214-->00000000 [aclayers.dll]
[3892]iexplore.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x77DD105C-->00000000 [aclayers.dll]
[3892]iexplore.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x77DD11E0-->00000000 [aclayers.dll]
[3892]iexplore.exe-->gdi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77F110B4-->00000000 [shimeng.dll]
[3892]iexplore.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x77F11084-->00000000 [aclayers.dll]
[3892]iexplore.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x77F11078-->00000000 [aclayers.dll]
[3892]iexplore.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x77F110B8-->00000000 [aclayers.dll]
[3892]iexplore.exe-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x0040106C-->00000000 [shimeng.dll]
[3892]iexplore.exe-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x00401098-->00000000 [aclayers.dll]
[3892]iexplore.exe-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x004010E8-->00000000 [aclayers.dll]
[3892]iexplore.exe-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x004010C0-->00000000 [aclayers.dll]
[3892]iexplore.exe-->mswsock.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x71A51178-->00000000 [shimeng.dll]
[3892]iexplore.exe-->mswsock.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x71A51184-->00000000 [aclayers.dll]
[3892]iexplore.exe-->mswsock.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x71A511A0-->00000000 [aclayers.dll]
[3892]iexplore.exe-->shell32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7C9C15A4-->00000000 [shimeng.dll]
[3892]iexplore.exe-->shell32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x7C9C13E8-->00000000 [aclayers.dll]
[3892]iexplore.exe-->shell32.dll-->kernel32.dll-->LoadLibraryExA, Type: IAT modification 0x7C9C163C-->00000000 [aclayers.dll]
[3892]iexplore.exe-->shell32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x7C9C161C-->00000000 [aclayers.dll]
[3892]iexplore.exe-->shell32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x7C9C15A0-->00000000 [aclayers.dll]
[3892]iexplore.exe-->user32.dll-->CallNextHookEx, Type: Inline - RelativeJump 0x7E42B3C6-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->CreateWindowExW, Type: Inline - RelativeJump 0x7E42D0A3-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->DialogBoxIndirectParamA, Type: Inline - RelativeJump 0x7E456D7D-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->DialogBoxIndirectParamW, Type: Inline - RelativeJump 0x7E432072-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->DialogBoxParamA, Type: Inline - RelativeJump 0x7E43B144-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->DialogBoxParamW, Type: Inline - RelativeJump 0x7E4247AB-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7E41133C-->00000000 [shimeng.dll]
[3892]iexplore.exe-->user32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x7E4112F4-->00000000 [aclayers.dll]
[3892]iexplore.exe-->user32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x7E411208-->00000000 [aclayers.dll]
[3892]iexplore.exe-->user32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x7E411340-->00000000 [aclayers.dll]
[3892]iexplore.exe-->user32.dll-->MessageBoxExA, Type: Inline - RelativeJump 0x7E45085C-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->MessageBoxExW, Type: Inline - RelativeJump 0x7E450838-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->MessageBoxIndirectA, Type: Inline - RelativeJump 0x7E43A082-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->MessageBoxIndirectW, Type: Inline - RelativeJump 0x7E4664D5-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->SetWindowsHookExW, Type: Inline - RelativeJump 0x7E42820F-->00000000 [ieframe.dll]
[3892]iexplore.exe-->user32.dll-->UnhookWindowsHookEx, Type: Inline - RelativeJump 0x7E42D5F3-->00000000 [ieframe.dll]
[3892]iexplore.exe-->wininet.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x3D9314B0-->00000000 [shimeng.dll]
[3892]iexplore.exe-->wininet.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x3D9314B4-->00000000 [aclayers.dll]
[3892]iexplore.exe-->wininet.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x3D931450-->00000000 [aclayers.dll]
[3892]iexplore.exe-->wininet.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x3D931350-->00000000 [aclayers.dll]
[3892]iexplore.exe-->ws2_32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x71AB109C-->00000000 [shimeng.dll]
[3892]iexplore.exe-->ws2_32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x71AB10A8-->00000000 [aclayers.dll]

Thanks

Hi littlejd23,

There is not much of anything showing in the log's, I can see from your log's that your hard drive is nearly full up, lets do a bit more digging and a bit of tiding up and see if that makes a diffecence.

Download and scan with CCleaner
1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free or Slim versions instead of the Standard Build.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:

• Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.

In the Applications Tab:

• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

Then Please Disable all Anti-virus/Anti-Spyware/FireWall on your machine(instructions via links below)

• Anti Virus
• Anti Spyware
• Firewall

After that please Run an online virus scan called Kaspersky from HERE.

• 1. At the main page. Press on " Accept". After reading the contents.
  2. At the next window Select Update. Allow the Database to update.
  Note: If prompted to run or update your Java, then follow the prompts to do so. Kaspersky requires Java to run.
  3. Once the Database has finished, under the Scan icon Select My Computer to start the scan. The scan may take a few minutes to complete.
  4. Select Scan Report.
  5. If any threats were found they will appear in the report
  6. Select "Save error report as"
  Then in the file name just type in kaspersky
  Under "save as type" select text .txt
  Save it to your Desktop.

Copy and post the results of the Kaspersky Online scan. If no threats were found then report that as well.

• Please post the kaspersky results back to this thread.

• Thanks,
  K27.

Hi littlejd23,

Do you still require assistance?

Thanks.

Yes had a busy weekend but I did the ccleaner portion just having some problems with the 2nd direction.  I think I finally have it working and should be able to post the log by this afternoon.  Thanks again for your help.  What is taking up all the memory of my hard drive? 

Hi,

Please post the Kaspersky report once you have it.

As for the HDD being full, do you store music, pictures, videos or large amounts of any other type of files on the system?

Thanks.

I saved the kaspersky log but when I open it there is nothing there?  It took 5 hours too......what should I do now?  Run the scan again?

Hi,

Did Kaspersky find anything?

Thanks.

Yeah it found 2 threats and they both looked to be contained somewhere in Musicmatch Jukebox.  I don't know if you have the ability to look into that or not.  I don't know why it didn't save but it definately took 5 hrs to run.

Thanks

Jen