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May 23rd, 2004 17:00

Can't access Mcafee Website

3.4K Posts

May 23rd, 2004 19:00

Could be HOSTS file hijacking...

See FAQ 14 at:  http://www.russelltexas.com/spywareinfo/faqhijackthis.htm

If you need more assistance we need you to download and install an analysis and repair tool called Hijackthis.

Go here and download the file: http://tomcoyote.com/hjt

Please unzip Hijackthis.zip into a new folder you create in the root level of the C: drive. Name this folder HJT for best and safest results. (don't put in a temp folder, or the desktop, etc...as it needs a safe folder to keep backup logs). Also when people post here and place it on the Desktop the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)

See this link for graphical instruction: http://russelltexas.com/spywareinfo/createhjtfolder.htm

See my entire Hijackthis FAQ (Frequently Asked Questions) at:

http://www.russelltexas.com/spywareinfo/faqhijackthis.htm

After downloading, and unzipping the hijackthis file into a safe folder you create (preferably a folder named HJT in the first level of the C: drive)...run Hijackthis, click on the 'scan' button and then 'save log' button.

Copy and paste the contents of the text file you save into a reply to this message. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste at http://www.tomcoyote.com/hjt

Special Notice! Hijackthis is a powerful tool that edits the brains of Windows (the Registry). DO NOT FIX anything in the Hijackthis log screen without assistance from the experts! Most of the line items in the scanned log are normal for Windows operation. Hijackthis should identify the vast majority of your problems and enable us to help you clean them off your system.


Stay in this thread for continuity. Reply to this message.


HTH (Hope that Helps)

Texruss

5 Posts

May 24th, 2004 11:00

Here are the results:

Logfile of HijackThis v1.97.7

Scan saved at 7:34:19 PM, on 5/23/2004

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\Explorer.EXE

C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE

C:\WINDOWS\System32\hkcmd.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe

C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe

C:\WINDOWS\System32\ctfmon.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe

C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe

c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\wanmpsvc.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe

C:\Program Files\McAfee.com\Personal Firewall\MpfTray.exe

c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\WINDOWS\System32\WISPTIS.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\PROGRA~1\WINZIP\wzqkpick.exe

C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=5.1.5&bm=ho_search

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=5.1.5&bm=ho_home

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.dell4me.com/myway

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.dell4me.com/myway

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft

Internet Explorer provided by Verizon Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = 127.0.0.1

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} -

C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} -

C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -

c:\progra~1\mcafee.com\vso\mcvsshl.dll

O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"

-atboottime

O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe"

/checktask

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH

Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common

Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH

Jukebox\mmtask.exe

O4 - HKLM\..\Run: [Motive SmartBridge]

C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual

IP InSight\IPClient.exe" -l

O4 - HKLM\..\Run: [scvhost.exe] scvhost.exe

O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe

/autorun

O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe

/startup

O4 - HKLM\..\Run: [scvhost] scvhost.exe

O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

O4 - HKLM\..\RunServices: [scvhost.exe] scvhost.exe

O4 - HKLM\..\RunServices: [scvhost] scvhost.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe"

/background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program

Files\America Online 9.0\aoltray.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Image Transfer.lnk = ?

O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program

Files\Verizon Online\SupportCenter\bin\matcli.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program

Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Control Pad (HKLM)

O9 - Extra 'Tools' menuitem: Control Pad (HKLM)

O9 - Extra button: Research (HKLM)

O9 - Extra button: Privacy Bar (HKLM)

O9 - Extra button: Real.com (HKLM)

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -

http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX

Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -

http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -

http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38110.6770717593

O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) -

http://www.verizon.net/checkmypc/includes/MotivePreQual.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

 

3.9K Posts

May 24th, 2004 12:00

could you please repost the log - in notpad you have wordwrap set on - please turn it off, before the copy and paste - it has altered the formating of the notepad file so my tools cannot work with it.

5 Posts

May 24th, 2004 12:00

Here they are again

Logfile of HijackThis v1.97.7
Scan saved at 7:34:19 PM, on 5/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\McAfee.com\Personal Firewall\MpfTray.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\wzqkpick.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=5.1.5&bm=ho_search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=5.1.5&bm=ho_home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} -
C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} -
C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -
c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe"
/checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH
Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common
Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH
Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Motive SmartBridge]
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual
IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [scvhost.exe] scvhost.exe
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe
/autorun
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe
/startup
O4 - HKLM\..\Run: [scvhost] scvhost.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\RunServices: [scvhost.exe] scvhost.exe
O4 - HKLM\..\RunServices: [scvhost] scvhost.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe"
/background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program
Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program
Files\Verizon Online\SupportCenter\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program
Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Control Pad (HKLM)
O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Privacy Bar (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -
http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX
Control) -
http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38110.6770717593
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) -
http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab


 

3.4K Posts

May 25th, 2004 02:00

You've got a Trojan: Backdoor.Sdbot.N

In Hijackthis scan and check the following entries:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1

Comments: If you don't connect to the net using a proxy server fix this entry:

O4 - HKLM\..\Run: [scvhost.exe] scvhost.exe
O4 - HKLM\..\Run: [scvhost] scvhost.exe
O4 - HKLM\..\RunServices: [scvhost.exe] scvhost.exe
O4 - HKLM\..\RunServices: [scvhost] scvhost.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Image Transfer.lnk = ?

With no other windows open, click on fix checked button in Hijackthis.

Reboot to SAFE MODE and Show HIDDEN FILES and folders

FAQ 8 and 9 on this page: http://www.russelltexas.com/spywareinfo/faqhijackthis.htm

Open Windows Explorer: type the word explorer at Start/Run box and click OK:

Drill on down and delete the following file:

C:\Windows\System32\scvhost.exe  Trojan File

DO NOT delete legitimate System32 file:  
   
 svchost.exe

Reboot in normal mode Windows and run Disk Cleaner: type cleanmgr at Start/Run. Scan all hard drives and check all categories at the end and click OK.

Get latest McAfee definitions and scan the hard drive.

Get ALL the critical Microsoft security patches if you haven't done so. That is how the Trojan attacks. Your AV will not stop it.

http://v4.windowsupdate.microsoft.com/en/default.asp

Browse a bit and post a new HJT log here in this thread.

After the final all clear is given by us you should flush your Restore Points for XP. That means disabling the Restore Point, rebooting to flush it, then re-enabling a new Restore Point. The reason why we need to do this is to purge the bad files hidden in System restore which can't be cleaned by your antivirus programs.

See FAQ 12 here: http://www.russelltexas.com/spywareinfo/faqhijackthis.htm

HTH,

Texruss

5 Posts

May 26th, 2004 12:00

I did everything you said to do, and I am now able to gain access to Mcafee website.  Here is my new hijack log.

Logfile of HijackThis v1.97.7
Scan saved at 9:57:50 PM, on 5/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=5.1.5&bm=ho_search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=5.1.5&bm=ho_home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer provided by Verizon Online
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} -
C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} -
C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -
c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe"
/checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH
Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common
Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH
Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Motive SmartBridge]
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual
IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe
/startup
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe"
/background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program
Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program
Files\Verizon Online\SupportCenter\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program
Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Control Pad (HKLM)
O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Privacy Bar (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -
http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX
Control) -
http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38110.6770717593
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) -
http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab


 

3.4K Posts

May 26th, 2004 19:00

Good job...you expunged that little vermin!

You look clean and hearty congratulations!

1. The main cleanup programs:

Spybot Search&dDestroy, Ad-aware Run weekly - or after a heavy internet session.

Chris has posted an excellent tutorial by dgosling on how to run Spybot S&D and also how to enable customized deep scanning functions for Adaware. Once you set these options they will be retained for future scans by Adaware.

Follow the directions in this detailed guide for Spybot and Adaware...go slow on the directions for the custom setup of Adaware:

http://www.cjwd.demon.co.uk/spybot-adaware.html

I also like to run Windows Disk Cleanup after cleaning with those two tools. Make sure you reboot if any reboot cleanup functions of Spybot and Adaware are advised by these tools (this may happen at the end of their cleanup).

Reboot and click on Start/Run/ type: cleanmgr

From MS Help: "Disk Cleanup helps free up space on your hard drive. Disk Cleanup searches your drive, and then shows you temporary files, Internet cache files, and unnecessary program files that you can safely delete. You can direct Disk Cleanup to delete some or all of those files."

I check all the selected categories and click OK at the end of Disk Cleanup.

2. Proactive programs: Spywareblaster & Spywareguard, first sets kill bits to stop known bad MSIE ActiveX scripts from installing, second acts like your AV to stop browser hijacks and installing of known baddies.

3. IE-Spyad, puts 4000 bad sites in your restricted (banned) sites list, to stop you accidentally getting sent to a bad site, it has optional list of "bad" adult sites to install as well.

Links for these at: http://www.cjwd.demon.co.uk/compsafetyonline.html

4. Don't forget keeping Windows updated. The automatic updates frequently fail so run it manually once a week or when new updates are publicized.

Windows Live Update Page
http://v4.windowsupdate.microsoft.com/en/default.asp
Free Windows Security CD (for those who qualify):
www.microsoft.com/security/protect/cd/order.asp

If LiveUpdate fails (and it is prone to on MANY machines) download each patch manually from the MS advisory pages and install manually. Works for me!

5. Keep your antivirus updated.
Free AVG Antivirus for home users: http://www.grisoft.com

6.
Beg, borrow, or buy a Software Firewall if at all possible. I use Norton Internet Security 2004 and it has saved my bacon more times than I can count. For a free software firewall turn on the fairly lame firewall in Windows XP (I say it is lame because it does not monitor or block outgoing traffic...only incoming...a serious omission if the threat occurs inside your network). Hopefully with the upcoming Service Pack 2 this flaw will be addressed.

http://www.microsoft.com/technet/community/columns/5min/5min-101.mspx#XSLTsection125121120120

A better choice for now for a free software firewall is Zone Alarm.
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp

7. Practice safe computer habits. Don't click on strange email attachments thinking your AV will defend you. Usually it will. Sometimes it won't when a new virus hits the Net and definitions take hours to create by the AV vendors. There is only one defense that works 100% for the safe protection of your machine's personal data and that is timely and accurate backups of your files. Hard drives die, viruses ruin your files, and other bad things can happen (fire, theft, etc..). Offsite backups are the best.

8. Don't forget our great analysis tool Hijackthis. We have a lot of gratitude we need to show towards the author Merijn. I hope he does great things in his future endeavors and is richly rewarded for his time and expertise in providing this super program.

Hijackthis (to analyse your system and submit a log file to expert forums):
http://tomcoyote.com/hjt

(for Hijackthis logs...please copy to and run Hijackthis.exe into a new folder you create in the root level of the C: drive. Name this folder HJT for best and safest results). (don't put in a Local Settings Temp folder, or the Windows desktop, etc...as it needs a safe folder to keep backup logs). Also when XP and W2K users post here and place it in the Local Settings, the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)

See this link for graphical instruction: http://russelltexas.com/spywareinfo/createhjtfolder.htm

Forums for help and analysis of your Hijackthis logfile:

http://forums.us.dell.com/supportforums
http://forums.tomcoyote.com
http://www.spywareinfo.com/forums
http://www.wilderssecurity.com
http://www.computercops.us/forums.html
http://forums.net-integration.net
http://boards.cexx.org

Good luck and safe computing!

Texruss
www.russelltexas.com

5 Posts

May 26th, 2004 20:00

I'll be sure to keep everything up to date now. 

I want to thank you for all the help you provided me, I appreciated it very much

Thanks again.

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