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KeeshJ3

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18 years ago

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KeeshJ3

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6676

June 5th, 2008 02:00

Dell Support Center

Windows Defender continually reports Dell Support Center (C:\Program Files\DellSupport Center\HWDiag\Bin\PCD5SRVC.PKMS) published by PC Doctor,Inc as:

"Software that has not yet been classified for risks"

1.Should I be concerned?

2.Is PC Doctor incorporated in Dell Support Center?

3. Why is this not classified ?

I am a fairly new PC owner and just  concerned about the message

I have Windows XP SP2

  • joe53

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    Posted June 5th, 2008 02:00

    Hi KeeshJ3:

     

    1) No need to be concerned. This is legitimate software that is not yet known to MS.
    2) Yes- PC Doctor is part of Dell Support Center.
    3) Many programs are not yet classified by Windows Defender.

     

    To remove this alert:

    - Open WD>Tools>Options, and scroll down to "Advanced options".
    - Next to the box under "Do not scan these files or locations" click on the [Add...] button and copy/paste the following into that box:

    C:\Program Files\DellSupport Center\HWDiag\Bin\PCD5SRVC.PKMS
    - Click on the [Save] button, and close WD.

    Message Edited by joe53 on 06-04-2008 11:31 PM
  • beversoll

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    Posted June 5th, 2008 03:00

    http://www.dellcommunity.com/supportforums/board/message?board.id=si_virus&thread.id=68413&view=by_date_ascending&page=1

     

    Others were just having this same problem.  I uninstalled Dell Support Center because I did not need the information in there.  If you are a new pc owner, it may benefit you to keep it.