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July 10th, 2010 17:00

Help please! 80072EFE error

Hi, i've been getting this error for about a year now, its starting to make me worry

heres my log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:39:18 PM, on 7/10/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\AIM7\aim.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=15179&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [CarboniteSetupLite] "C:\Program Files\Carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=900
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [AIM] "C:\Program Files\AIM7\aim.exe" /d locale=en-US
O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O13 - Gopher Prefix:
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8038 bytes

10 Posts

July 13th, 2010 18:00

bump, help ples :)

1.1K Posts

July 14th, 2010 00:00

Hi amicool321

I'm kevinf80 and I will be helping with any issues you may have. Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
Please Print or Save to Notepad all instructions and please follow them carefully and if there's something you don't understand or that will not work please let me know and we will go through it together.
Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.

Do you get that error when D/L system updates? Specific information would be more helpful.

Please proceed as follows :-

Step 1

Your version of HJT is outdated, please uninstall it from Uninstall a Program via the Control Panel. also uninstall the following at the same time:

Ask.com
AutocompletePro

Step 2

user posted imageClick here to download HJTInstaller Version 2.0.4

  • Save HJTInstaller to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan only
  • Check the following boxes if still present (by ticking) they may show as File missing now.

    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
  • /b]Now close all windows other than HiJackThis, then click Fix Checked.  Close HiJackThis.  Reboot your PC



Step 3

Download and scan with CCleaner

1. Starting with v 1.27.26 (This version no. will differ), CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free or Slim versions instead of the Standard Build.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 24 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:

  • Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
  • Clean all the entries in the "Windows Explorer" section.
  • Clean all entries in the "System" section.
  • Clean all entries in the "Advanced" section.
  • Clean any others that you choose.




In the Applications Tab:

  • Clean all except cookies in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Clean any others that you choose.



4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

Step 4

Please download Malwarebytes Anti-Malware and save it to your desktop.
Alernative D/L mirror
Alternative D/L mirror

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to ALLOW the changes. Instructions available HERE

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware


Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from HERE and just double-click on mbam-rules.exe to install.


On the Scanner tab:

  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.


Back at the main Scanner screen:

  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.


Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Step 5

Download Security Check by screen317 from HERE or HERE.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box. Press any key when asked.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

What i`d like to see in your reply :-

  • Log from Malwarebytes
  • Log from Security Checks
  • Specific information about the error, eg When exaclty does occur? what is happening at the same time?
  • Fresh HJT log



Kevin.

10 Posts

July 15th, 2010 02:00

Tyvm Kevin, heres my Malwarebytes log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4315

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

7/15/2010 1:21:08 AM
mbam-log-2010-07-15 (01-21-08).txt

Scan type: Quick scan
Objects scanned: 127538
Time elapsed: 12 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{23kln5j0-4opm-11we-aax5-24ef1f387232} (Generic.Bot.H) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Active Setup\Installed Components\{23kln5j0-4opm-11we-aax5-24ef1f387232} (Backdoor.Agent) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls\appsecdll (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

My Security Checks Log:

 Results of screen317's Security Check version 0.99.4 
 Windows Vista Service Pack 2 (UAC is enabled)
 Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

 Windows Firewall Enabled! 
 ESET NOD32 Antivirus   
 Antivirus up to date! 
```````````````````````````````
Anti-malware/Other Utilities Check:

 Malwarebytes' Anti-Malware   
 HijackThis 2.0.2   
 CCleaner    
 Java(TM) 6 Update 20 
 Java(TM) SE Runtime Environment 6 Update 1
 Java(TM) SE Development Kit 6 Update 16
 Java DB 10.4.2.1  
 Adobe Flash Player 10.0.42.34 
Adobe Reader 9.3.3
 Mozilla Firefox (3.6.6)
````````````````````````````````
Process Check: 
objlist.exe by Laurent

 Windows Defender MSASCui.exe
 Windows Defender MSASCui.exe  
````````````````````````````````
DNS Vulnerability Check:

 GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

 

My HJT log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:32:45 AM, on 7/15/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\AIM7\aim.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=15179&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [CarboniteSetupLite] "C:\Program Files\Carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=900
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [AIM] "C:\Program Files\AIM7\aim.exe" /d locale=en-US
O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8059 bytes

This appears the middle when i'm scanning


1.1K Posts

July 15th, 2010 03:00

Hi amicool,

It appears that you did not carry out Step 1 from the list, also the items Malwarebytes found has No Action Taken against them. Please read the instructions carefully and post the relevent logs again. Items found by MB have to be dealt with. When Malwarebytes is finished scanning the following instructions are in the instructions given previously.....


  •    
  • Click on the Show Results button to see a list of any malware that was found.
       
  • Make sure that everything is checked, and click Remove Selected.
       
  • When removal is completed, a log report will open in Notepad.
       
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
       
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
       
  • Exit MBAM when done.

If you are unsure or do not understand the instructions let me know and we`ll work through it together. The alert from HJT also had the answer, because you are using Vista you have to rightclick and run as administrator. Let me have a system update aswell please.

Kevin

10 Posts

July 15th, 2010 04:00

Hey Kevin, i tried scanning again and this time it didn't have the 'Show Results' button here's my log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4315

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

7/15/2010 3:48:41 AM
mbam-log-2010-07-15 (03-48-41).txt

Scan type: Quick scan
Objects scanned: 127694
Time elapsed: 7 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

And my HJT log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:50:30 AM, on 7/15/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\AIM7\aim.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=15179&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [CarboniteSetupLite] "C:\Program Files\Carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=900
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [AIM] "C:\Program Files\AIM7\aim.exe" /d locale=en-US
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7964 bytes

Thanks again

1.1K Posts

July 15th, 2010 13:00

Hi amicool321,

We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

Combofix

Don`t forget Combofix must be saved to your desktop. <--Very important

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. <-- Very important

Please include the C:\ComboFix.txt in your next reply for further review.

Note: Do not click combofix's window with your mouse while it's running. That action may cause it to stall.

Examples of how to disable realtime protection available at the following link :-

Disable realtime protection

Post the log in next reply please.

Kevin.

10 Posts

July 15th, 2010 18:00

Hey Kevin, here's my log:

ComboFix 10-07-15.01 - Thao 07/15/2010  17:07:00.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.1918.965 [GMT -7:00]
Running from: c:\users\Thao\Desktop\ComboFix.exe
AV: ESET NOD32 Antivirus 3.0 *On-access scanning disabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
SP: ESET NOD32 Antivirus 3.0 *disabled* (Updated) {E5E70D32-0101-4B98-A4D6-D1D15C3BB448}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
 * Created a new restore point
 * Resident AV is active

.
ADS - Windows: deleted 24 bytes in 1 streams.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\feed.txt
c:\recycler\k-1-3542-4232123213-7676767-8888886
c:\users\Thao\AppData\Local\Windows Server
c:\users\Thao\AppData\Local\Windows Server\flags.ini
c:\users\Thao\AppData\Local\Windows Server\uses32.dat
c:\users\Thao\AppData\Roaming\inst.exe
c:\users\Thao\PFPortChecker1.0.31.exe
c:\users\Thao\SetupCloneCD5314.exe
c:\users\Thao\split-timer.exe
c:\users\Thao\TeamViewer_Setup-wt.exe
c:\users\Thao\toolbar.exe
c:\users\Thao\TunaticSetup.exe
c:\users\Thao\ud_TvantsSetup.exe

Infected copy of c:\windows\system32\drivers\nvstor32.sys was found and disinfected
Restored copy from - Kitty had a snack :p
.
(((((((((((((((((((((((((   Files Created from 2010-06-16 to 2010-07-16  )))))))))))))))))))))))))))))))
.

2010-07-15 10:37 . 2010-07-15 10:37    388096    ----a-r-    c:\users\Thao\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-07-15 07:59 . 2010-07-15 07:59    --------    d-----w-    c:\program files\CCleaner
2010-07-15 07:56 . 2010-07-15 07:58    3396176    ----a-w-    c:\users\Thao\ccsetup233.exe
2010-07-15 07:46 . 2010-07-15 07:46    --------    d-----w-    c:\users\Thao\AppData\Roaming\Malwarebytes
2010-07-15 07:46 . 2010-07-15 17:13    --------    d-----w-    c:\windows\system32\catroot2
2010-07-15 07:46 . 2010-04-29 22:39    38224    ----a-w-    c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-15 07:46 . 2010-07-15 07:46    --------    d-----w-    c:\programdata\Malwarebytes
2010-07-15 07:46 . 2010-04-29 22:39    20952    ----a-w-    c:\windows\system32\drivers\mbam.sys
2010-07-15 07:46 . 2010-07-15 07:46    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2010-07-15 06:44 . 2010-07-15 06:45    1402880    ----a-w-    c:\users\Thao\HiJackThis.msi
2010-07-15 06:41 . 2010-07-15 06:43    6153352    ----a-w-    c:\users\Thao\mbam-setup.exe
2010-07-10 23:23 . 2010-07-10 23:23    --------    d-----w-    c:\program files\Trend Micro
2010-07-10 23:22 . 2010-07-10 23:23    812344    ----a-w-    c:\users\Thao\HJTInstall.exe
2010-07-02 08:45 . 2010-07-02 08:45    --------    dc----w-    c:\windows\system32\DRVSTORE
2010-07-02 08:45 . 2009-05-18 20:17    26600    ----a-w-    c:\windows\system32\drivers\GEARAspiWDM.sys
2010-07-02 08:45 . 2008-04-17 19:12    107368    ----a-w-    c:\windows\system32\GEARAspi.dll
2010-07-02 08:43 . 2010-07-02 08:43    --------    d-----w-    c:\program files\iPod
2010-07-02 08:43 . 2010-07-02 08:45    --------    d-----w-    c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-07-02 08:39 . 2010-07-02 08:39    --------    d-----w-    c:\program files\QuickTime
2010-07-02 08:36 . 2010-07-02 08:36    --------    d-----w-    c:\program files\Apple Software Update
2010-07-02 08:33 . 2010-07-02 08:33    --------    d-----w-    c:\program files\Bonjour
2010-06-25 16:59 . 2010-06-25 16:59    --------    d-----w-    C:\acccore
2010-06-20 04:21 . 2010-06-20 04:22    --------    d-----w-    c:\program files\uTorrent
2010-06-20 04:21 . 2010-06-25 09:22    --------    d-----w-    c:\users\Thao\AppData\Roaming\uTorrent
2010-06-20 04:18 . 2010-06-20 04:19    323376    ----a-w-    c:\users\Thao\utorrent.exe
2010-06-16 03:01 . 2010-06-16 03:01    72504    ----a-w-    c:\programdata\Apple Computer\Installer Cache\iTunes 9.2.0.61\SetupAdmin.exe

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-15 10:36 . 2010-05-09 09:55    --------    d-----w-    c:\program files\AutocompletePro
2010-07-11 01:00 . 2008-11-29 00:14    --------    d-----w-    c:\program files\Common Files\Steam
2010-07-11 01:00 . 2009-06-18 03:07    --------    d-----w-    c:\program files\Steam
2010-07-08 03:34 . 2008-10-07 04:57    --------    d-----w-    c:\program files\Common Files\muvee Technologies
2010-07-08 03:32 . 2010-06-13 20:43    --------    d-----w-    c:\program files\Seagate
2010-07-05 21:29 . 2010-04-06 06:04    --------    d-----w-    c:\program files\Diablo II
2010-07-03 07:32 . 2009-10-12 20:42    99    ----a-w-    c:\users\Thao\jagex_runescape_preferences2.dat
2010-07-03 07:31 . 2010-03-30 01:12    43    ----a-w-    c:\users\Thao\jagex__preferences3.dat
2010-07-03 07:31 . 2009-10-12 20:42    46    ----a-w-    c:\users\Thao\jagex_runescape_preferences.dat
2010-07-03 01:51 . 2008-12-05 03:13    5734    ----a-w-    c:\users\Thao\AppData\Roaming\wklnhst.dat
2010-07-02 08:48 . 2009-03-09 03:18    --------    d-----w-    c:\users\Thao\AppData\Roaming\Apple Computer
2010-07-02 08:45 . 2009-03-09 03:18    --------    d-----w-    c:\program files\iTunes
2010-07-02 08:43 . 2009-03-09 03:15    --------    d-----w-    c:\program files\Common Files\Apple
2010-07-02 08:35 . 2009-03-09 03:15    --------    d-----w-    c:\programdata\Apple
2010-07-02 07:40 . 2008-11-29 02:08    680    ----a-w-    c:\users\Thao\AppData\Local\d3d9caps.dat
2010-06-15 09:53 . 2008-10-07 04:41    --------    d--h--w-    c:\program files\InstallShield Installation Information
2010-06-13 20:46 . 2010-06-13 20:46    --------    d-----w-    c:\programdata\Seagate
2010-06-13 20:45 . 2010-06-13 20:45    --------    d-----w-    c:\program files\Carbonite
2010-06-13 20:36 . 2010-06-13 20:36    --------    d-----w-    c:\users\Thao\AppData\Roaming\Leadertech
2010-06-12 21:37 . 2008-10-07 05:07    --------    d-----w-    c:\programdata\Hewlett-Packard
2010-06-12 21:35 . 2006-11-02 10:25    665600    ----a-w-    c:\windows\inf\drvindex.dat
2010-06-12 21:28 . 2008-10-07 04:45    --------    d-----w-    c:\program files\Hewlett-Packard
2010-06-12 21:27 . 2010-06-12 21:27    36864    ----a-w-    c:\programdata\Temp\{DCCAD079-F92C-44DA-B258-624FC6517A5A}\PostBuild.exe
2010-06-12 20:58 . 2008-10-07 04:55    --------    d---a-w-    c:\program files\Common Files\LightScribe
2010-06-12 20:53 . 2010-06-12 20:53    --------    d-----w-    c:\users\Thao\AppData\Roaming\WinBatch
2010-06-11 22:08 . 2010-06-11 22:08    --------    d-----w-    c:\program files\Microsoft Silverlight
2010-06-02 20:08 . 2008-10-07 05:00    --------    d-----w-    c:\program files\Common Files\Java
2010-06-02 20:03 . 2008-10-07 05:00    --------    d-----w-    c:\program files\Java
2010-05-31 02:44 . 2010-05-30 23:00    --------    d-----w-    c:\programdata\NOS
2010-05-30 23:13 . 2008-11-28 22:09    --------    d-----w-    c:\program files\Common Files\Adobe
2010-05-30 23:05 . 2010-05-30 23:05    --------    d-----w-    c:\program files\Common Files\Adobe AIR
2010-05-30 23:01 . 2010-05-30 23:01    --------    d-----w-    c:\programdata\McAfee
2010-05-30 23:01 . 2010-05-30 23:00    86016    ----a-w-    c:\programdata\NOS\Adobe_Downloads\arh.exe
2010-05-27 05:07 . 2009-06-09 20:27    --------    d-----w-    c:\users\Thao\AppData\Roaming\Vso
2010-05-26 20:23 . 2010-05-26 20:23    --------    d-----w-    c:\programdata\Office Genuine Advantage
2010-05-23 01:51 . 2010-05-23 01:51    8354440    ----a-w-    c:\users\Thao\Firefox Setup 3.6.3.exe
2010-05-23 01:46 . 2008-11-29 02:14    --------    d-----w-    c:\program files\FireFoxOLD
2010-05-18 23:35 . 2010-05-18 23:35    91424    ----a-w-    c:\windows\system32\dnssd.dll
2010-05-18 23:35 . 2010-05-18 23:35    197920    ----a-w-    c:\windows\system32\dnssdX.dll
2010-05-18 23:35 . 2010-05-18 23:35    107808    ----a-w-    c:\windows\system32\dns-sd.exe
2010-05-14 05:13 . 2010-05-14 05:12    343371    ----a-w-    c:\users\Thao\hjsplit.zip
2010-05-12 18:21 . 2009-12-07 04:50    221568    ------w-    c:\windows\system32\MpSigStub.exe
2010-05-09 09:54 . 2010-05-09 09:51    5278540    ----a-w-    c:\users\Thao\AVIPlayerSetup.exe
2010-05-09 09:43 . 2010-05-09 09:43    45056    ----a-w-    c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimwmp.dll
2010-05-09 09:43 . 2010-05-09 09:43    45056    ----a-w-    c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimswf.dll
2010-05-09 09:43 . 2010-05-09 09:43    45056    ----a-w-    c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimrp.dll
2010-05-09 09:43 . 2010-05-09 09:43    45056    ----a-w-    c:\programdata\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimqt.dll
2010-05-09 09:43 . 2010-05-09 09:43    49152    ----a-w-    c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Components\nprpffbrowserrecordext.dll
2010-05-09 09:43 . 2010-05-09 09:43    40960    ----a-w-    c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
2010-05-09 09:43 . 2010-05-09 09:43    308808    ----a-w-    c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Common\rpmainbrowserrecordplugin.dll
2010-05-09 09:43 . 2010-05-09 09:43    14848    ----a-w-    c:\programdata\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
2010-05-09 09:43 . 2010-05-09 09:43    341600    ----a-w-    c:\programdata\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
2010-05-09 09:33 . 2010-05-09 09:30    5809216    ----a-w-    c:\users\Thao\hyplay.exe
2010-04-23 14:13 . 2010-05-26 20:10    2048    ----a-w-    c:\windows\system32\tzres.dll
2010-04-20 03:47 . 2010-04-20 03:47    3062048    ----a-w-    c:\windows\system32\usbaaplrc.dll
2010-04-20 03:47 . 2010-04-20 03:47    41984    ----a-w-    c:\windows\system32\drivers\usbaapl.sys
2009-06-18 03:06 . 2009-06-18 03:06    1598976    ----a-w-    c:\program files\SteamInstall.msi
2008-10-07 05:23 . 2008-10-07 05:21    8192    --sha-w-    c:\windows\Users\Default\NTUSER.DAT
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"AIM"="c:\program files\AIM7\aim.exe" [2009-10-01 3634024]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-05-22 13539872]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-05-22 92704]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-06-02 75008]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"CloneCDTray"="c:\program files\SlySoft\CloneCD\CloneCDTray.exe" [2009-01-29 57344]
"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2008-07-01 1447168]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-05-09 202256]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]
"DVDAgent"="c:\program files\Hewlett-Packard\Media\DVD\DVDAgent.exe" [2009-09-09 1148200]
"CarboniteSetupLite"="c:\program files\Carbonite\CarbonitePreinstaller.exe" [2009-08-04 318096]
"MaxMenuMgr"="c:\program files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2009-12-18 197928]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
PictureMover.lnk - c:\program files\PictureMover\Bin\PictureMover.exe [2008-6-3 413696]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):ad,75,74,1c,5a,d5,ca,01

S1 epfwtdir;epfwtdir;c:\windows\system32\DRIVERS\epfwtdir.sys [2008-07-01 34312]
S2 ekrn;Eset Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [2007-12-21 468224]
S2 FreeAgentGoNext Service;Seagate Service;c:\program files\Seagate\SeagateManager\Sync\FreeAgentService.exe [2009-12-18 189736]
S2 TeamViewer5;TeamViewer 5;c:\program files\TeamViewer\Version5\TeamViewer_Service.exe [2010-04-16 173352]
S3 HSXHWBS3;HSXHWBS3;c:\windows\system32\DRIVERS\HSXHWBS3.sys [2008-02-12 207360]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
Contents of the 'Scheduled Tasks' folder

2010-06-12 c:\windows\Tasks\DVDAgent.exe_20100612_143031_0955.job
- c:\program files\Hewlett-Packard\Media\DVD\DVDAgent.exe [2009-09-09 21:26]

2010-07-13 c:\windows\Tasks\HPCeeScheduleForThao.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2008-10-07 03:03]

2010-06-15 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1661477059-286822222-519894871-1000.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 05:09]

2010-07-16 c:\windows\Tasks\User_Feed_Synchronization-{17E93CB8-922B-4543-967B-769F2674310B}.job
- c:\windows\system32\msfeedssync.exe [2008-01-21 02:24]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.ask.com?o=15179&l=dis
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Thao\AppData\Roaming\Mozilla\Firefox\Profiles\2gdxzuri.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://radiobar.toolbarhome.com/search.aspx?srch=ku&q=
FF - component: c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: c:\programdata\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: c:\users\Thao\AppData\Local\Yahoo!\BrowserPlus\2.8.1\Plugins\npybrowserplus_2.8.1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type",                  5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation",  false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{A057A204-BACC-4D26-C39E-35F1D2A32EC8} - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
AddRemove-sp44626 - c:\hp\Softpaq\sp44626\sp44626.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-15 17:21
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ... 

scanning hidden autostart entries ...

scanning hidden files ... 

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-07-15  17:26:19
ComboFix-quarantined-files.txt  2010-07-16 00:26

Pre-Run: 91,444,731,904 bytes free
Post-Run: 91,403,243,520 bytes free

- - End Of File - - CE6C0A817D2B367443D545991E85BEF7

10 Posts

July 15th, 2010 23:00

Hey Kevin i just wanted to say thanks a lot! After i used ComboFix i tried using windows update and i sucessfully installed 21 updates! thanks a lot! my problem is fixed now thanks to you!

1.1K Posts

July 16th, 2010 00:00

Hi amicool321,

I see from the latest log that you have uTorrent installed, this is classed as a P2P program. I`m in no way being judgemental here, I just want you to know the risks.
P2P programs are one of the major conduits for infecting systems, malware writers have latched onto these sites and are using them to fulfill there purpose.
Please visit this link Perils of P2P File Sharing for a full explanation.

I agree Combofix has done a good job for us. However, we still need to check for any remnants or secondary infections. Please proceed as follows :-

Run an online virus scan with Kaspersky from HERE. This scan is very thorough and may take several hours to run, please allow it to complete.
1. At the main page. Press on " Accept". After reading the contents.
2. At the next window Select  Update. Allow the Database to update.
Note: If prompted to run or update your Java, then follow the prompts to do so. Kaspersky requires Java to run.
3. Once the Database has finished, under the Scan icon Select My Computer to start the scan. The scan may take a few minutes to complete.
4. Select Scan Report.
5. If any threats were found they will appear in the report
6. Select "Save error report as"
Then in the file name just type in kaspersky
Under "save as type" select text .txt
Save it to your Desktop.
Copy and post the results of the Kaspersky Online scan. If no threats were found then report that as well.

The following animation may help.

Kaspersky Gif

Let me see the Kaspersky log in your reply, if this is ok we`ll clean up and set you free...

Kevin

10 Posts

July 16th, 2010 18:00

Hey Kevin, here's my Kaspersky scan log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
 Friday, July 16, 2010
 Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 2 (build 6002)
 Kaspersky Online Scanner version: 7.0.26.13
 Last database update: Friday, July 16, 2010 16:09:52
 Records in database: 4225109
--------------------------------------------------------------------------------

Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

Scan area - My Computer:
    C:\
    D:\
    E:\

Scan statistics:
    Objects scanned: 174410
    Threats found: 1
    Infected objects found: 1
    Suspicious objects found: 0
    Scan duration: 06:02:10


File name / Threat / Threats count
C:\Users\Thao\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\62\939cb3e-7dd3ec90    Infected: Exploit.Java.Agent.n    1

Selected area has been scanned.

1.1K Posts

July 16th, 2010 19:00

Hi amicool321,

Please proceed as follows :-

Please download OTM by OldTimer. Save it to your desktop.

Double click OTM.exe to start the tool.
  • Copy the text between the dotted lines below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    ----------------------------------------------------------------------

    :Processes
    explorer.exe
    Commands
    [CreateRestorePoint]
    [EmptyFlash]
    [EmptyTemp]
    [Purity]
    [Reboot]

    ---------------------------------------------------------------------
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

Let me see OTM log, also how is system responding, any issues? If all ok we`ll clean up and set you free in next post.

2am here for me local time, going to bed; need sleep......

Kevin

1.1K Posts

July 16th, 2010 19:00

Hi amicool321,

Please proceed as follows :-

Please download OTM by OldTimer. Save it to your desktop.

Double click OTM.exe to start the tool.
  • Copy the text between the dotted lines below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    ----------------------------------------------------------------------

    :Processes
    explorer.exe
    Commands
    [CreateRestorePoint]
    [EmptyFlash]
    [EmptyTemp]
    [Purity]
    [Reboot]

    ---------------------------------------------------------------------
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

Let me see OTM log, also how is system responding, any issues? If all ok we`ll clean up and set you free in next post.

2am here for me local time, going to bed; need sleep......

Kevin

10 Posts

July 16th, 2010 19:00

Hey Kevin, everything seems to be working fine now thanks to your help :) here's my OTM log:

All processes killed
========== PROCESSES ==========
No active process named explorer.exe was found!
No active process named Commands was found!
No active process named [CreateRestorePoint] was found!
No active process named [EmptyFlash] was found!
No active process named [EmptyTemp] was found!
No active process named [Purity] was found!
No active process named [Reboot] was found!
 
OTM by OldTimer - Version 3.1.14.0 log created on 07162010_183048

 

1.1K Posts

July 17th, 2010 01:00

Hi amicool321,

Run OTM again as follows :-

Please download OTM by OldTimer. Save it to your desktop. Or run the one already on you Desktop if still there.

Double click OTM.exe to start the tool.
  • Copy the text between the dotted lines below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    ----------------------------------------------------------------------

    :File
    C:\Users\Thao\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\62\939cb3e-7dd3ec90
    :Commands
    [CreateRestorePoint]
    [EmptyFlash]
    [EmptyTemp]
    [Purity]
    [Reboot]

    ---------------------------------------------------------------------
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

Post OTM log and fresh HJT in your reply please.

Kevin

10 Posts

July 17th, 2010 03:00

Hey Kevin, here's my OTM log:

All processes killed
Error: Unable to interpret <:File> in the current context!
Error: Unable to interpret in the current context!
========== COMMANDS ==========
Restore point Set: OTM Restore Point
 
[EMPTYTEMP]
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 41620 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: Public
->Temp folder emptied: 0 bytes
 
User: Thao
->Temp folder emptied: 108597631 bytes
->Temporary Internet Files folder emptied: 3028593 bytes
->Java cache emptied: 132635469 bytes
->FireFox cache emptied: 86747509 bytes
->Flash cache emptied: 49914 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 4195891 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 39054159 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 25870462 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 382.00 mb
 
 
OTM by OldTimer - Version 3.1.14.0 log created on 07172010_022901

Files moved on Reboot...
C:\Users\Thao\AppData\Local\Temp\VGX7167.tmp moved successfully.

Registry entries deleted on Reboot...

 

And my HTJ log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:39:26 AM, on 7/17/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\notepad.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\AIM7\aim.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=15179&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [CarboniteSetupLite] "C:\Program Files\Carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=900
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [AIM] "C:\Program Files\AIM7\aim.exe" /d locale=en-US
O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

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End of file - 8126 bytes

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