I believe Malware causing Mcfee to not work correctly

Hi hagensmom,

Welcome to the Dell Community Malware Removal Forum.

Sorry for the delay in getting to your thread.

If you still require assiatance please post me a fresh HJT log back to this thread.

Thanks
K27

Thanks. Yes, everything still not working properly. Here's a fresh log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:47:25 PM, on 7/22/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
c:\PROGRA~2\mcafee.com\agent\mcagent.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files (x86)\Digital Line Detect\DLG.exe
C:\Program Files (x86)\NETGEAR\WPN311\wlancfg5.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfimon.exe
C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
C:\PROGRA~2\mcafee\msc\mcshell.exe
c:\PROGRA~2\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Windows Live\Toolbar\wltuser.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~2\mcafee\msk\mskapbho.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
O4 - HKLM\..\RunOnce: [STToasterLauncher] C:\program files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWow64\Macromed\Flash\FlashUtil10b.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1381714753-3294863098-3035991983-501\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background (User 'Guest')
O4 - S-1-5-21-1381714753-3294863098-3035991983-501 Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Guest')
O4 - S-1-5-21-1381714753-3294863098-3035991983-501 User Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Guest')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files (x86)\Digital Line Detect\DLG.exe
O4 - Global Startup: NETGEAR WPN311 Smart Wizard.lnk = C:\Program Files (x86)\NETGEAR\WPN311\wlancfg5.exe
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O13 - Gopher Prefix:
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~2\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files (x86)\Common Files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\PROGRA~2\COMMON~1\McAfee\McProxy\McProxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~2\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files (x86)\McAfee\MPF\MPFSrv.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files (x86)\McAfee\MSK\MskSrver.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10620 bytes

Hi,

Please Download OTL to your desktop.

Double click the icon to start the tool. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).

• Put a check in the box next to Lop Check and Purity Check
• Click Run Scan and let the program run uninterrupted.
• When the scan is complete, two text files will be created on your Desktop.
• OTL.Txt <- this one will be opened
• Extras.txt <- this one will be minimized

.

Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of OTL.Txt and the Extras.txtin your next reply.

These will be long logs, so please use multipul post if need be.

Thanks
K27.

ok, here goes:

OTL logfile created on: 7/30/2010 7:17:35 PM - Run 1
OTL by OldTimer - Version 3.2.9.1     Folder = C:\Users\Parental\Desktop
64bit- Home Premium Edition  (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
4.00 Gb Total Physical Memory | 3.00 Gb Available Physical Memory | 68.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 75.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 581.48 Gb Total Space | 535.03 Gb Free Space | 92.01% Space Free | Partition Type: NTFS
Unable to calculate disk information.
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: HAGEN-PC
Current User Name: Parental
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Processes (SafeList) ==========
 
PRC - [2010/07/30 19:16:51 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Parental\Desktop\OTL.exe
PRC - [2010/06/10 06:58:32 | 000,865,832 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee\MSC\mcmscsvc.exe
PRC - [2009/11/04 16:59:50 | 000,606,736 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee\VirusScan\mcsysmon.exe
PRC - [2009/10/30 10:40:26 | 000,341,504 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
PRC - [2009/10/29 07:54:44 | 001,218,008 | ---- | M] (McAfee, Inc.) -- c:\Program Files (x86)\McAfee.com\Agent\mcagent.exe
PRC - [2009/10/29 07:54:44 | 001,218,008 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe
PRC - [2009/10/29 07:54:44 | 001,218,008 | ---- | M] (McAfee, Inc.) -- c:\Program Files (x86)\McAfee.com\Agent\mcagent.exe
PRC - [2009/10/27 12:19:46 | 000,895,696 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee\MPF\MpfSrv.exe
PRC - [2009/10/22 11:56:20 | 000,409,600 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
PRC - [2009/10/02 14:46:00 | 000,656,624 | ---- | M] (SoftThinks) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2009/10/02 14:02:56 | 000,026,640 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee\MSK\msksrver.exe
PRC - [2009/08/29 01:56:10 | 000,164,864 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
PRC - [2009/07/08 12:54:34 | 000,359,952 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\Common Files\McAfee\McProxy\McProxy.exe
PRC - [2009/07/07 20:10:02 | 002,482,848 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\Common Files\McAfee\MNA\McNASvc.exe
PRC - [2009/07/07 18:45:22 | 000,436,752 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\Common Files\McAfee\MSC\McUICnt.exe
PRC - [2009/06/24 20:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/06/18 21:46:28 | 001,554,928 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
PRC - [2009/06/18 21:46:24 | 000,494,064 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/05/26 16:46:10 | 001,159,168 | ---- | M] (Brother Industries, Ltd.) -- C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/05/08 00:30:22 | 000,192,128 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee\MSM\McSmtFwk.exe
PRC - [2009/03/23 17:02:50 | 000,872,448 | ---- | M] (Brother Industries, Ltd.) -- C:\Program Files (x86)\Brother\ControlCenter3\BrccMCtl.exe
PRC - [2009/02/24 15:47:06 | 000,143,360 | ---- | M] (Brother Industries, Ltd.) -- C:\Program Files (x86)\Brother\Brmfcmon\BrMfimon.exe
PRC - [2009/02/02 21:07:18 | 000,240,544 | R--- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10b.exe
PRC - [2008/12/18 14:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2008/12/08 17:01:52 | 000,224,600 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Windows Live\Toolbar\wltuser.exe
PRC - [2008/12/04 16:03:00 | 000,226,640 | ---- | M] (Microsoft Corp.) -- C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
PRC - [2008/12/02 22:41:54 | 003,882,312 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
PRC - [2007/04/10 20:09:06 | 001,695,744 | ---- | M] () -- C:\Program Files (x86)\NETGEAR\WPN311\wlancfg5.exe
PRC - [2006/11/03 18:02:14 | 000,050,688 | ---- | M] (Avanquest Software ) -- C:\Program Files (x86)\Digital Line Detect\DLG.exe
 
 
========== Modules (SafeList) ==========
 
MOD - [2010/07/30 19:16:51 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Parental\Desktop\OTL.exe
MOD - [2009/07/13 20:14:10 | 000,095,232 | ---- | M] (Microsoft Corporation) -- C:\Windows\SysWOW64\msscript.ocx
MOD - [2009/07/13 20:03:50 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll
 
 
========== Win32 Services (SafeList) ==========
 
SRV:64bit: - [2009/11/04 17:47:32 | 000,155,456 | ---- | M] (McAfee, Inc.) [Unknown | Running] -- C:\Program Files\McAfee\VirusScan\Mcshield.exe -- (McShield)
SRV:64bit: - [2009/10/28 12:50:32 | 000,696,848 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/03/31 14:01:34 | 000,092,160 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2008/12/18 14:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2010/06/10 06:58:32 | 000,865,832 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files (x86)\McAfee\MSC\mcmscsvc.exe -- (mcmscsvc)
SRV - [2010/03/18 14:27:14 | 000,138,576 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_64)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/11/04 16:59:50 | 000,606,736 | ---- | M] (McAfee, Inc.) [On_Demand | Running] -- C:\Program Files (x86)\McAfee\VirusScan\mcsysmon.exe -- (McSysmon)
SRV - [2009/10/27 12:19:46 | 000,895,696 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files (x86)\McAfee\MPF\MpfSrv.exe -- (MpfService)
SRV - [2009/10/02 14:46:00 | 000,656,624 | ---- | M] (SoftThinks) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.exe -- (SftService)
SRV - [2009/10/02 14:02:56 | 000,026,640 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files (x86)\McAfee\MSK\MskSrver.exe -- (MSK80Service)
SRV - [2009/09/30 00:32:53 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/07/08 12:54:34 | 000,359,952 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\McAfee\McProxy\McProxy.exe -- (McProxy)
SRV - [2009/07/07 20:10:02 | 002,482,848 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\McAfee\MNA\McNASvc.exe -- (McNASvc)
SRV - [2009/05/21 08:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2009/04/29 11:21:18 | 000,436,736 | ---- | M] (Conexant Systems, Inc.) [Auto | Running] -- C:\Windows\SysWOW64\XAudio64.dll -- (HsfXAudioService)
SRV - [2008/12/04 16:03:00 | 000,226,640 | ---- | M] (Microsoft Corp.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe -- (SeaPort)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - [2010/07/15 15:18:22 | 000,176,144 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\Mpfp.sys -- (MPFP)
DRV:64bit: - [2009/11/04 17:54:06 | 000,308,296 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mfehidk.sys -- (mfehidk)
DRV:64bit: - [2009/11/04 17:54:06 | 000,102,472 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfeavfk.sys -- (mfeavfk)
DRV:64bit: - [2009/11/04 17:54:06 | 000,049,480 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfesmfk.sys -- (mfesmfk)
DRV:64bit: - [2009/11/04 17:47:38 | 000,040,904 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mferkdk.sys -- (mferkdk)
DRV:64bit: - [2009/07/21 15:32:50 | 007,345,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/07/13 20:52:21 | 000,106,576 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/07/13 20:52:21 | 000,028,752 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 19:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 19:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/07/09 05:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/19 21:09:57 | 001,394,688 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/06/18 09:15:16 | 000,041,032 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mfebopk.sys -- (mfebopk)
DRV:64bit: - [2009/06/10 15:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 15:35:42 | 000,187,392 | ---- | M] (Realtek Corporation                                            ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/04/29 11:21:08 | 000,010,240 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\XAudio64.sys -- (XAudio)
DRV:64bit: - [2009/02/13 14:21:20 | 000,411,136 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CAXHWBS2.sys -- (CAXHWBS2)
DRV:64bit: - [2009/02/13 14:19:34 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CAX_CNXT.sys -- (winachsf)
DRV:64bit: - [2009/02/12 22:24:56 | 001,485,824 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CAX_DPV.sys -- (HSF_DPV)
DRV:64bit: - [2006/11/01 12:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV:64bit: - [2006/06/18 06:27:24 | 000,017,024 | ---- | M] (Conexant) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\mdmxsdk.sys -- (mdmxsdk)
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
 
 
O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files (x86)\McAfee\MSK\mskapbho64.dll ()
O2:64bit: - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (McAfee, Inc.)
O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files (x86)\McAfee\MSK\mskapbho.dll ()
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll (Microsoft Corp.)
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\McAfee\VirusScan\scriptsn.dll (McAfee, Inc.)
O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe File not found
O4 - HKLM..\Run: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe (Brother Industries, Ltd.)
O4 - HKLM..\Run: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe (Brother Industries, Ltd.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [mcagent_exe] C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKCU..\Run: [msnmsgr] C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe (Microsoft Corporation)
O4:64bit: - HKLM..\RunOnce: [DSUpdateLauncher] c:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe (Dell)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe (Softthinks)
O4 - HKLM..\RunOnce: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\ToasterLauncher.exe ()
O4 - Startup: C:\Users\Parental\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = C:\Program Files (x86)\Dell\DellDock\DellDock.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8050.1202.dll (Microsoft Corporation)
O18 - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8050.1202.dll (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) -  File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysWow64\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) -  File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) -  File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
 
========== Files/Folders - Created Within 30 Days ==========
 
[2010/07/30 19:16:07 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Users\Parental\Desktop\OTL.exe
[2010/07/22 15:09:55 | 000,000,000 | ---D | C] -- C:\Users\Parental\Tracing
[2010/07/22 14:47:06 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Trend Micro
[2010/07/22 14:44:14 | 000,000,000 | ---D | C] -- C:\Users\Parental\AppData\Local\Diagnostics
[2010/07/14 03:50:23 | 000,144,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\cdd.dll
 
========== Files - Modified Within 30 Days ==========
 
[2010/07/30 19:21:31 | 000,786,432 | -HS- | M] () -- C:\Users\Parental\NTUSER.DAT
[2010/07/30 19:16:51 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Users\Parental\Desktop\OTL.exe
[2010/07/30 19:09:52 | 000,017,269 | ---- | M] () -- C:\Windows\SysNative\Config.MPF
[2010/07/30 19:07:41 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/07/30 14:00:24 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2010/07/30 14:00:24 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2010/07/30 13:57:22 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2010/07/30 13:57:22 | 000,623,940 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2010/07/30 13:57:22 | 000,106,316 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2010/07/30 13:52:52 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/07/30 13:52:42 | 3193,741,312 | -HS- | M] () -- C:\hiberfil.sys
[2010/07/22 15:40:46 | 002,862,505 | -H-- | M] () -- C:\Users\Parental\AppData\Local\IconCache.db
[2010/07/22 14:47:06 | 000,002,099 | ---- | M] () -- C:\Users\Parental\Desktop\HijackThis.lnk
[2010/07/22 12:20:52 | 000,000,771 | ---- | M] () -- C:\Windows\Brpfx04a.ini
[2010/07/15 15:18:22 | 000,176,144 | ---- | M] (McAfee, Inc.) -- C:\Windows\SysNative\drivers\Mpfp.sys
[2010/07/15 03:05:39 | 000,000,118 | ---- | M] () -- C:\Windows\SysNative\MRT.INI
 
========== Files Created - No Company Name ==========
 
[2010/07/22 14:47:06 | 000,002,099 | ---- | C] () -- C:\Users\Parental\Desktop\HijackThis.lnk
[2010/07/15 03:05:39 | 000,000,118 | ---- | C] () -- C:\Windows\SysNative\MRT.INI
[2010/06/09 12:49:22 | 000,000,771 | ---- | C] () -- C:\Windows\Brpfx04a.ini
[2010/06/09 12:49:22 | 000,000,094 | ---- | C] () -- C:\Windows\brpcfx.ini
[2010/06/09 12:48:24 | 000,000,419 | ---- | C] () -- C:\Windows\BRWMARK.INI
[2010/06/09 12:48:24 | 000,000,027 | ---- | C] () -- C:\Windows\BRPP2KA.INI
[2010/06/09 12:46:51 | 000,106,496 | ---- | C] () -- C:\Windows\SysWow64\BrMuSNMP.dll
[2010/06/09 12:46:51 | 000,000,066 | ---- | C] () -- C:\Windows\Brfaxrx.ini
[2009/09/30 02:21:54 | 000,146,432 | ---- | C] () -- C:\Windows\SysWow64\APOMngr.DLL
[2009/09/30 02:21:54 | 000,072,704 | ---- | C] () -- C:\Windows\SysWow64\CmdRtr.DLL
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2007/05/15 20:01:28 | 000,012,672 | ---- | C] () -- C:\Windows\SysWow64\WINNDI.DLL
[2006/10/27 16:19:58 | 000,057,376 | ---- | C] () -- C:\Windows\SysWow64\vuins16.dll
[2005/07/28 17:53:42 | 000,147,456 | ---- | C] () -- C:\Windows\SysWow64\NTUTIL.DLL
 
========== LOP Check ==========
 
[2010/05/18 09:57:28 | 000,032,608 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
 
========== Purity Check ==========
 
 
< End of report >

OTL Extras logfile created on: 7/30/2010 7:17:35 PM - Run 1
OTL by OldTimer - Version 3.2.9.1     Folder = C:\Users\Parental\Desktop
64bit- Home Premium Edition  (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
4.00 Gb Total Physical Memory | 3.00 Gb Available Physical Memory | 68.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 75.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 581.48 Gb Total Space | 535.03 Gb Free Space | 92.01% Space Free | Partition Type: NTFS
Unable to calculate disk information.
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: HAGEN-PC
Current User Name: Parental
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Extra Registry (SafeList) ==========
 
 
========== File Associations ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ ]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ ]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
 
========== Shell Spawning ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ \shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" File not found
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ \shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
 
========== Security Center Settings ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01  [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
 
========== Authorized Applications List ==========
 
 
========== HKEY_LOCAL_MACHINE Uninstall List ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0335701D-8E28-4A7F-B0EF-312974755BB2}" = Modem Diagnostic Tool
"{26A24AE4-039D-4CA4-87B4-2F86416014FF}" = Java(TM) 6 Update 14 (64-bit)
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{E60B7350-EA5F-41E0-9D6F-E508781E36D2}" = Dell Dock
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"CNXT_MODEM_PCI_HSF" = Conexant D850 PCI V.92 Modem
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{04F3038E-4120-44CC-B330-E05F737246A5}" = Roxio Update Manager
"{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{26A24AE4-039D-4CA4-87B4-2F83216014FF}" = Java(TM) 6 Update 14
"{299CF645-48C7-4FA1-8BCD-5CE200CF180D}" = Microsoft Search Enhancement Pack
"{2B4C7E1E-E446-4740-ADB5-9842E742EE8A}" = Windows Live Toolbar
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{48D082B9-18F6-4426-AFAC-8B6A3E7021B1}" = Brother MFL-Pro Suite MFC-490CW
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{505DF7A3-88D5-4DD6-9AD5-C98C2ED0CEC4}" = Windows Live Sign-in Assistant
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{71828142-5A24-4BD0-97E7-976DA08CE6CF}" = The Sims™ 3 High-End Loft Stuff
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{98E3252E-3CE5-4B15-929D-D18F7BE6EED4}" = D-Link DFE-530TX+
"{9D318C86-AF4C-409F-A6AC-7183FF4CF424}" = Internet TV for Windows Media Center
"{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{AB938897-211A-4999-9749-236D2E8E464A}" = NETGEAR WPN311 Wireless Adapter
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1.2
"{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn
"{B3DAF54F-DB25-4586-9EF1-96D24BB14088}" = Windows Movie Maker 2.6
"{BA26FFA5-6D47-47DB-BE56-34C357B5F8CC}" = The Sims™ 3 World Adventures
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}" = The Sims™ 3
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"EADM" = EA Download Manager
"GoToAssist" = GoToAssist 8.0.0.514
"HijackThis" = HijackThis 2.0.2
"InstallShield_{98E3252E-3CE5-4B15-929D-D18F7BE6EED4}" = D-Link DFE-530TX+
"InstallShield_{AB938897-211A-4999-9749-236D2E8E464A}" = NETGEAR WPN311 Wireless Adapter
"LameACM" = LameACM
"MSC" = McAfee SecurityCenter
"WinLiveSuite_Wave3" = Windows Live Essentials
 
========== Last 10 Event Log Errors ==========
 
[ Application Events ]
Error - 7/15/2010 2:02:25 AM | Computer Name = Hagen-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
 with error: The data is invalid.  .
 
Error - 7/15/2010 5:23:49 AM | Computer Name = Hagen-PC | Source = SideBySide | ID = 16842811
Description = Activation context generation failed for "c:\program files (x86)\microsoft\search
 enhancement pack\search helper\searchhelper.dll".Error in manifest or policy file
 "c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll"
 on line 2.  Invalid Xml syntax.
 
Error - 7/15/2010 2:38:56 PM | Computer Name = Hagen-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
 with error: The data is invalid.  .
 
Error - 7/16/2010 2:59:28 PM | Computer Name = Hagen-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
 with error: The data is invalid.  .
 
Error - 7/16/2010 3:00:17 PM | Computer Name = Hagen-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
 with error: The data is invalid.  .
 
Error - 7/17/2010 2:55:36 AM | Computer Name = Hagen-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
 with error: The data is invalid.  .
 
Error - 7/17/2010 2:40:03 PM | Computer Name = Hagen-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
 with error: The data is invalid.  .
 
Error - 7/18/2010 2:53:27 AM | Computer Name = Hagen-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
 with error: The data is invalid.  .
 
Error - 7/18/2010 2:58:21 AM | Computer Name = Hagen-PC | Source = SideBySide | ID = 16842811
Description = Activation context generation failed for "c:\program files (x86)\microsoft\search
 enhancement pack\search helper\searchhelper.dll".Error in manifest or policy file
 "c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll"
 on line 2.  Invalid Xml syntax.
 
Error - 7/18/2010 2:05:46 PM | Computer Name = Hagen-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
 with error: The data is invalid.  .
 
[ Media Center Events ]
Error - 7/16/2010 3:42:24 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 2:42:24 AM - Error connecting to the internet.  2:42:24 AM -     Unable
 to contact server.. 
 
Error - 7/16/2010 3:42:31 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 2:42:29 AM - Error connecting to the internet.  2:42:29 AM -     Unable
 to contact server.. 
 
Error - 7/16/2010 4:46:39 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 3:46:39 AM - Error connecting to the internet.  3:46:39 AM -     Unable
 to contact server.. 
 
Error - 7/16/2010 4:46:46 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 3:46:44 AM - Error connecting to the internet.  3:46:44 AM -     Unable
 to contact server.. 
 
Error - 7/16/2010 5:46:54 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 4:46:54 AM - Error connecting to the internet.  4:46:54 AM -     Unable
 to contact server.. 
 
Error - 7/16/2010 5:47:02 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 4:46:59 AM - Error connecting to the internet.  4:46:59 AM -     Unable
 to contact server.. 
 
Error - 7/16/2010 6:47:13 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 5:47:13 AM - Error connecting to the internet.  5:47:13 AM -     Unable
 to contact server.. 
 
Error - 7/16/2010 6:47:20 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 5:47:18 AM - Error connecting to the internet.  5:47:18 AM -     Unable
 to contact server.. 
 
Error - 7/16/2010 7:47:35 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 6:47:35 AM - Error connecting to the internet.  6:47:35 AM -     Unable
 to contact server.. 
 
Error - 7/16/2010 7:47:42 AM | Computer Name = Hagen-PC | Source = MCUpdate | ID = 0
Description = 6:47:40 AM - Error connecting to the internet.  6:47:40 AM -     Unable
 to contact server.. 
 
[ System Events ]
Error - 6/8/2010 8:11:51 PM | Computer Name = Hagen-PC | Source = bowser | ID = 8003
Description =
 
Error - 6/8/2010 11:28:11 PM | Computer Name = Hagen-PC | Source = bowser | ID = 8003
Description =
 
Error - 6/9/2010 1:23:28 AM | Computer Name = Hagen-PC | Source = bowser | ID = 8003
Description =
 
Error - 6/9/2010 11:39:59 AM | Computer Name = Hagen-PC | Source = bowser | ID = 8003
Description =
 
Error - 6/9/2010 12:48:44 PM | Computer Name = Hagen-PC | Source = bowser | ID = 8003
Description =
 
Error - 6/9/2010 12:49:35 PM | Computer Name = Hagen-PC | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error - 6/9/2010 12:49:36 PM | Computer Name = Hagen-PC | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk5\DR5.
 
Error - 6/9/2010 12:50:15 PM | Computer Name = Hagen-PC | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk5\DR6.
 
Error - 6/9/2010 12:51:09 PM | Computer Name = Hagen-PC | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk5\DR7.
 
Error - 6/9/2010 12:51:39 PM | Computer Name = Hagen-PC | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk5\DR8.
 
 
< End of report >

Hi,

I'm not seeing anything malicious in the OTL log's. I think this maybe related to hardware problems rather than malware.

Please disable all active protection before running the online scan.

Let's try this and see what it dig's up.

Please perform a scan with Trend Micro Housecall: (You need to click the 64 bit scan option on the right hand side of the page)
http://housecall.trendmicro.com/

[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]

1. Select your location and click the "Go" button if presented with this page.
2. Under "Scan your PC", please click "Scan now. It's free!"
3. Then again click "Scan now, it's free".
4. Read and put a Check next to "Yes, I accept the Terms of Use". Also put a check mark next to "I want to select a different HouseCall kernel".
5. Click the "Launching HouseCall>>" button.
6. This will give you to option to scan with Java-based or Browser plug-in:

* If Java support is disabled on your system or no Java runtime environment is installed, click "Starting HouseCall" under "Browser plug-in and using the HouseCall Kernel". Please be patient while Housecall downloads necessary components. You may receive a Security Warning "Do you want to install this software? Name: hcImpl.cab Publisher: Trend Micro..." Click "Install" when prompted.

* If Java support is confirmed, click "Starting HouseCall" under "Using Java-based HouseCall kernel". Please be patient while Housecall downloads necessary components. You may receive a Security Warning about the TrendMicro Java applet and asking if you want to run. Click "Yes" when prompted.

Again please be patient while Trend Micro HouseCall is updated or installed. This can take some time especially if you are using a dial-up connection.

7. Under "Scan complete computer for malware, grayware, and vulnerabilities" click the "Next>>" button. It will download the latest scan engine and pattern files. When the definitions have been downloaded, the scan will start. Once the scan is complete, it will take you to the summary page.
8. Under "Cleanup options" choose "Clean all detected infections automatically".
9. Click the "Clean now>>" button.
10. When presented with a notification "According to your instructions, all detected infections were cleaned...", click "OK".

If the online scan finds anything please post the log back to me, if it finds nothing then please just let me know.

Thanks.

The HouseCall scan did not pick up anything.

Thanks again!

Please Go to Start > Run > and copy/paste devmgmt.msc in to the run box and hit enter.

A window will open with a list of all the hardware devices and there relevant drivers currently installed on the machine, Please post back if any have got a yellow exclamation mark ! or a red cross X next to them.

If there are no red X's or yellow ! marks please let me know.

Before you exit device manager please expand the Disc Drives entry and please post for me the exact model of your hard-drive.

I also need an in-depth report on what problems you are having with the system, please list for me, programs that will not work, error codes you may receive, files that are inaccessible and any thing else that is not normal.

Thanks,
K27,

There were no yellow exclamation points or red X's.

Device listed :  WDC WD6400AAKS-75A7B2 ATA Device  (Is this what you needed?)

As far as problems go, this is my son's computer and with my limited knowledge of what I know so far is that one user account was completely inaccessible and unable to open (my son's) and our McFee was unable to work.  It was not allowing us to update anything-even with a new subscription download.  But, during the process of all this I have been doing with you, it popped up an update screen finally and allowed an update.  All scans ran showed no viruses but my son's user account was accessible but our wireless internet wasn't from his account.  The two other accounts are fine.  The internet has been running very slow -even with broadband and certain webpages could not be viewed (facebook, etc.).  It seems okay now.  However, I'm still worried we may be infected because my son had been downloading things and ignoring warnings from McFee at the time.  We've seen a few weird popups clicking on stuff stating corrupted files and things.  Even with the Hijack program it stated that I may have to fix manually because some files were corrupted.  This is all I know.  But, like I said, alot of things seem alot better now.

Hi hagensmom,

I really do not think this is malware related. There are very few infection's that target 64 bit system's, or are even able to infect them for that matter.

The message from HJT is relating to your Host file, this is a file that is deeply protected by Windows 7 and as such HJT is unable to fix it if it was infected, (which it isn't) if it was then OTL would of reported it.

I need more information on the "weird" pop-ups stating corrupted files, What was the exact wording of the pop-up, what files were mentioned and what "things" were mentioned.

I really need you to be as presise as possible here, remember, I can not see your system, you have to be my eyes and let me know exactly what is happening.

We are going to run to scans. The first is to check for infection and the second is to check the Hard Drive, please proceed as follows.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

After MBAM has compleated please run a diagnostic scan on the Hard Drive.

Please visit THIS web page for the tool and the instructions for checking the Hard Drive.

I need you to run the extended test and post back as to whether the Hard Drive test gives a Pass or a Fail.

If it gives a fail please give me word for word what it says.

The extended test is going to take a very long time, could be well over two hours so please be patient.

Please post back the MBAM log, the result of the HDD test and the exact messages you are getting from the popup boxes.

Thanks.

As far as pop-ups go, I can only tell you that it has happened only a couple of times.  Usually when I have started up a program or when starting the computer itself.  I have only seen this pop-up myself twice and both times I only remember the words "corrupted files".  I haven't seen this in awhile so maybe it has been fixed.  I'm sorry.  I know you can only go by what I tell you and I have tried to started up the computer and a few programs to get it to pop up and couldn't get it to do so.  I ran the two scanes.  The hard drive extended test came back pass.  Yay!  However, the malware log below will show 1 infection removed but when it was running the scan McFee picked up 2 on the exact files the program was checking.  Some adware and a trojin.  Do you think this may have cleaned everything out?  As far as I can tell everything seems to be working great.

Here's the log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4378

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

8/1/2010 9:13:26 PM
mbam-log-2010-08-01 (21-13-26).txt

Scan type: Quick scan
Objects scanned: 157437
Time elapsed: 7 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\81000211 (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)

Hi,

Good news on the hard drive, at least that's one thing we no longer have to worry about.

Don't be sorry about the pop-up boxes, if they have stopped, then that's good also.

I would like to see the log from McAfee.

Could you post it for me please,

Thanks.

I could not figue out how to copy and paste the log from McAfee so I will copy what the log shows.

8/1/2010 09:09:16 PM  Real-Time Scan

One or more items were detected on your computer.

Detection Name:  FakeAlert-SpyPro.gen.q (Trojan),  FakeAlert-SpyPro.gen.q (Trojan)

File:  C: \Users\Guest\AppData\Local\Temp\AuSU.exe

Process:  C:\Program Files (x86)\Malewarebytes' Anti-Maleware\mbam.exe

Process description:  Malwarebytes's Anti-Malware

8/1/2010 09:09:48 PM  Real-Time Scan

One or more items were detected on your computer.

Detection Name: Adware-HotBar.b (Potentially Unwanted Program), Adware-HotBar.b (Potentially Unwanted Program)

File:  C: \$Recycle Bin\S-1-5-21-1381714753-3294863098-3035991983-1004\$RB487J8.exe

Process:  C:\Program Files (x86)\Malewarebytes' Anti-Maleware\mbam.exe

Process description:  Malwarebytes's Anti-Malware

Hi,

The items that McAfee detected are related to Malware Bytes Anti-Malware and are totally legitimate, This is the reason we advise people not to run two Anti-Virus programs on the same system, there is always the chance that they will clash.

If you have any other problems or concerns please post them, if not I think we can start tidying up.

Thanks,
K27.

Hi,

Do you still require assistance?

Thanks,